Overview
The Terraces at Los Altos, located in Los Altos, California, is a nonprofit Life Plan Community that offers a range of senior living services. Nestled in a quiet residential area just one mile from downtown, this community features beautiful landscaping and Craftsman-style architecture, creating a welcoming atmosphere for its residents. With over 70 years of experience through its parent organization, HumanGood, The Terraces is dedicated to providing a supportive and engaging environment for seniors.
Services & Support
The Terraces at Los Altos offers a comprehensive array of services, including independent living, assisted living, skilled nursing, rehabilitation, and memory care. Residents can benefit from physical therapy and various activities designed to promote health and wellness. The community emphasizes an active lifestyle, providing opportunities for outings, lectures, and social gatherings.
Care Approach & Staff
The staff at The Terraces is noted for their friendliness and dedication to resident care. Reviews highlight the compassionate and knowledgeable team members, including nurses and certified nursing assistants (CNAs), who strive to create a home-like atmosphere. The community’s approach focuses on personalized care, ensuring that residents receive the support they need as they age.
Who They Serve
The Terraces primarily serves seniors from the Silicon Valley area, offering tailored support for individuals with varying medical and aging needs. Families seeking a warm and engaging community for their loved ones will find that The Terraces caters to a diverse group of residents, fostering connections among them.
Living Options & Amenities
The community features modern apartments and cottage homes, all designed to provide comfort and convenience. Residents enjoy private rooms, wide aisles, and bright spaces that contribute to a pleasant living environment. The Terraces also offers various amenities, including dining options that encourage social interaction among residents.
Dining & Activities
Dining at The Terraces is a highlight for many residents, with varied menus that promote healthy eating. The community hosts numerous activities and events, allowing residents to engage with one another and participate in outings that enrich their lives.
What Families Say
Families have expressed gratitude for the care their loved ones received at The Terraces. Many reviews commend the staff for their professionalism and the quality of care provided during rehabilitation stays. However, some concerns have been raised regarding billing practices and service consistency. Overall, the community is often described as a supportive and friendly environment where residents thrive.
Room for Improvement
While many families have had positive experiences at The Terraces, there are some concerns regarding billing transparency and service responsiveness. A few reviews mention delays in assistance and unexpected charges, suggesting that improvements could be made in these areas to enhance the overall resident experience.
Summary
The Terraces at Los Altos is a well-regarded senior living community that offers a range of services to support active and engaged lifestyles. With a focus on compassionate care and a vibrant community atmosphere, it is a suitable choice for families seeking quality senior living options in the Los Altos area.