Overview
Kirkwood By the River, located in Birmingham, Alabama, is a Life Plan Community that emphasizes natural beauty and offers maintenance-free amenities. The community aims to integrate family, friendship, independence, and health for its residents. It provides a full continuum of care, including Independent Living, Assisted Living, Memory Care, Skilled Nursing, and Short-term Rehabilitation, ensuring that residents can transition smoothly through different stages of retirement.
Services & Support
Kirkwood offers a range of services designed to support residents in various aspects of daily living. The Assisted Living facilities encourage independence while providing assistance with daily tasks such as bathing, dressing, and transportation. Memory Care services are available for residents who require specialized support, and Skilled Nursing is also offered for those needing more intensive medical care.
Care Approach & Staff
The staff at Kirkwood By the River is described as friendly and caring, creating a family-like atmosphere for residents. However, there are mixed reviews regarding the quality of care in certain areas, particularly in Skilled Nursing and Memory Care. Some families have expressed concerns about the level of attention and interaction residents receive, with reports of patients being left unattended and experiencing discomfort.
Who They Serve
Kirkwood serves a diverse group of residents, including those in need of independent living, assisted living, and specialized memory care. Family members have noted that their loved ones, including grandmothers and parents, have found comfort and a sense of community within the facility, although experiences can vary.
Living Options & Amenities
The community is situated on 120 acres along the Cahaba River, providing beautiful views and a tranquil setting. Residents can choose from various living options, including apartments and cottages, which come with amenities such as housekeeping services and dining options. The facility is designed to promote an active and secure lifestyle, allowing residents to enjoy their retirement with peace of mind.
What Families Say
Reviews from families highlight both positive and negative experiences at Kirkwood. Many appreciate the beautiful facility and the kindness of the staff, with some noting the efforts made to maintain connections with residents, such as sending comics to those who have moved away. Conversely, others have raised serious concerns about the care provided in the Skilled Nursing and Memory Care units, describing instances of neglect and inadequate attention to residents’ needs.
Room for Improvement
While many families have expressed gratitude for the care provided at Kirkwood, there are significant concerns regarding the quality of care in the Skilled Nursing and Memory Care units. Reports of patients being left unattended and the overall cleanliness of the environment have been noted as areas needing improvement.
Summary
Kirkwood By the River is a Life Plan Community in Birmingham, Alabama, offering a range of living options and support services. While many families appreciate the caring atmosphere and beautiful surroundings, there are notable concerns regarding the quality of care in specific units. Prospective residents and their families are encouraged to visit and assess the community firsthand to ensure it meets their needs.
