Overview
Truewood by Merrill, New Bern, located in New Bern, North Carolina, is an inviting senior living community designed to meet individual needs while enhancing lifestyles. The facility offers a range of services, including Independent Living, Assisted Living, and Memory Care, all provided by a family-owned company that emphasizes connection and care.
Services & Support
Truewood provides a variety of services tailored to support seniors in different stages of life. Residents can benefit from independent living options, which allow for personal freedom while offering assistance as needed. The facility also features a Memory Care unit designed to support those with cognitive challenges, ensuring a safe and nurturing environment.
Dining & Activities
Dining at Truewood is a highlight for many residents, with three nutritious meals served daily. Families have noted the quality of the food and the variety of dining options available. In addition to meals, the community offers a robust calendar of activities, which encourages socialization and engagement among residents. From games to entertainment, there are plenty of opportunities for residents to participate and connect.
Care Approach & Staff
The staff at Truewood is frequently described as caring and attentive, contributing to a supportive atmosphere for residents. Families have expressed appreciation for the team’s dedication to ensuring their loved ones feel comfortable and engaged. The management is noted for being helpful and responsive, making the transition to senior living smoother for both residents and their families.
Who They Serve
Truewood serves a diverse range of seniors, including those seeking independent living arrangements and those requiring more assistance through assisted living or memory care services. The community is well-suited for individuals who value a balance of independence and support, allowing them to thrive in a caring environment.
Location & Access
Located in New Bern, North Carolina, Truewood is conveniently situated near medical facilities, shopping, and other essential services. This central location enhances accessibility for residents and their families, ensuring that necessary resources are within easy reach.
What Families Say
Families have shared positive experiences regarding their loved ones’ care at Truewood. Many highlight the friendly staff, engaging activities, and overall cleanliness of the facility. However, there are mixed reviews regarding the Memory Care unit, with some families expressing concerns about the level of attention and care provided. Overall, many families feel reassured knowing their loved ones are in a supportive environment.
Room for Improvement
While there are numerous positive reviews about Truewood, some families have raised concerns about the Memory Care unit, citing issues related to cleanliness and staff responsiveness. Attention to these areas could enhance the overall experience for residents and their families.
Summary
Truewood by Merrill, New Bern, offers a welcoming and supportive community for seniors in various stages of life. With a focus on quality dining, engaging activities, and compassionate staff, it aims to provide a comfortable living experience. While there are areas for improvement, particularly in the Memory Care unit, many families find comfort in the overall care and community atmosphere at Truewood.
