Overview
Northcrest Community, located in Ames, Iowa, offers a holistic approach to senior care, focusing on the specific wants and needs of its residents. With a commitment to providing personalized support and a vibrant community, Northcrest aims to enhance the well-being of seniors through various living options and services.
Services & Support
Northcrest Community provides a range of services tailored to support the health and well-being of its residents. These include independent living, assisted living, memory care, skilled nursing, and rehabilitation services. The dedicated care team is available to assist with daily living activities such as dressing, bathing, and medication management, ensuring that residents receive the help they need to maintain their quality of life.
Living Options & Amenities
Residents at Northcrest can choose from various living options that cater to different levels of care. The community is designed to foster an engaging and active lifestyle, offering numerous amenities and activities. Residents can enjoy a comfortable living environment with access to dining options, recreational activities, and social events that promote interaction and community engagement.
What Families Say
Feedback from families highlights some concerns regarding the responsiveness of staff and communication issues. Some families reported difficulties in reaching loved ones and receiving timely updates about their care. However, there are positive remarks about the community’s friendly atmosphere and the variety of activities available for residents, creating a supportive environment for social interaction.
Room for Improvement
Several reviews indicate that there are areas for improvement at Northcrest Community, particularly regarding staffing levels and communication. Families expressed frustration over difficulties in contacting staff and receiving timely responses. Enhancing these aspects could lead to a more positive experience for both residents and their families.
Summary
Northcrest Community in Ames, Iowa, provides a comprehensive range of senior care services, including independent living, assisted living, memory care, and skilled nursing. While the community offers valuable amenities and a supportive environment, feedback suggests that improvements in staff responsiveness and communication could enhance the overall experience for residents and their families.
