Overview
Salemtowne Retirement Community, located in Winston-Salem, North Carolina, is a non-profit continuing care retirement community dedicated to promoting the well-being of its residents. With a strong emphasis on individual respect, hospitality, and life-long learning, Salemtowne offers a variety of living options and services designed to enrich the lives of seniors.
Services & Support
Salemtowne provides a full spectrum of services, including independent living, assisted living, skilled nursing, memory care, and rehabilitation. Residents have access to a range of activities that stimulate their social, intellectual, physical, and spiritual well-being. The community’s commitment to a maintenance-free lifestyle allows residents to make their own choices and enjoy peace of mind knowing their future needs will be met.
Living Options & Amenities
The community features spacious apartments, neighborhood cottages, and newly constructed villas, all customizable to suit individual preferences. Residents can enjoy resort-style amenities and a variety of activities that keep them engaged and entertained. The well-maintained grounds and welcoming atmosphere contribute to a sense of community that many residents appreciate.
Dining & Activities
Salemtowne offers a diverse dining experience with a rotating menu that changes twice a year. Residents can choose from various soups, salads, entrees, sides, and desserts, along with an always-available menu for additional options. The community hosts numerous activities each week, including exercise classes, artistic pursuits, and social events, fostering connections among residents.
What Families Say
Feedback from families is mixed. Many residents express satisfaction with the supportive environment, the caring staff, and the variety of activities available. However, there are concerning reports regarding the quality of care in certain situations, particularly in the rehab and skilled nursing areas. Some families have experienced issues with staff responsiveness and communication, which has led to distressing situations for their loved ones.
Room for Improvement
There have been notable concerns regarding staff accountability and responsiveness to resident needs. Some families reported inadequate care during critical times, which highlighted a need for improved communication and follow-through. Addressing these issues could enhance the overall experience for residents and their families.
Summary
Salemtowne Retirement Community offers a range of living options and services in a supportive environment. While many residents and families appreciate the community’s amenities and activities, there are significant concerns regarding the quality of care in some areas. Families considering Salemtowne should weigh the positive aspects alongside the feedback regarding areas for improvement.
