Overview
The Village at Unity & The Hamlet, located in Rochester, New York, is a senior living community that offers a continuum of care services, including independent living, assisted living, and memory care. This facility emphasizes a hospitality-based approach to senior care, aiming to create an environment where residents can thrive while receiving the necessary support from a dedicated staff.
Services & Support
The Village at Unity & The Hamlet provides various services tailored to meet the needs of seniors. Independent living options allow residents to maintain an active lifestyle with access to a dynamic activities calendar and full-service dining. For those requiring additional support, The Hamlet offers compassionate assisted living and memory care services, ensuring that families receive guidance throughout the aging process.
Living Options & Amenities
Residents at The Village at Unity enjoy a range of amenities designed to enhance their quality of life. The community features multiple dining venues, including a full-service restaurant and an all-day café, which are noted for their delicious offerings. The facility also boasts beautiful grounds, comfortable living spaces, and various activities to foster social engagement among residents.
Dining & Activities
Dining at The Village at Unity is a highlight, with residents praising the quality of meals and the variety of dining options available. The community hosts numerous activities and social events, contributing to a vibrant atmosphere where residents can connect and enjoy their time. Feedback indicates that the engaging environment resembles a resort, making it appealing for seniors seeking an active and fulfilling lifestyle.
Care Approach & Staff
The staff at The Village at Unity & The Hamlet are described as friendly and accommodating, creating a welcoming atmosphere for residents. Many reviews highlight the staff’s dedication to knowing and caring for each resident personally, contributing to a family-like environment. However, some experiences indicate that there may be inconsistencies in care and communication that could be improved.
What Families Say
Feedback from families is mixed. Many express satisfaction with the community’s vibrant activities and supportive staff, noting that their loved ones feel at home. Conversely, some families have reported concerns regarding safety and hygiene, specifically related to care protocols and responsiveness to residents’ needs. These experiences underline the importance of consistent communication and attentiveness in providing quality care.
Room for Improvement
While many residents and families appreciate the engaging environment and friendly staff, there are noted areas for improvement, particularly regarding safety protocols and staff responsiveness to care needs. Some families have experienced challenges with communication and care consistency, suggesting a need for better oversight and attention to residents’ individual requirements.
Summary
The Village at Unity & The Hamlet offers a range of senior living options in Rochester, New York, with a focus on creating a vibrant and supportive community. While many residents enjoy the amenities and activities, some families have raised concerns about care quality and communication. Overall, the community strives to provide a welcoming environment where seniors can thrive, though attention to certain operational aspects could enhance the overall experience for residents and their families.
