Overview
Mason Manor Retirement Community, located in Green Bay, Wisconsin, is an eight-story high-rise offering one and two-bedroom apartments. The community is managed by the City of Green Bay Housing Authority and is designed to provide residents with a secure and clean living environment.
Services & Support
Mason Manor offers various services to its residents, including easy access to medical facilities, pharmacies, shopping, restaurants, and public transportation. The community is currently accepting new applications, which indicates a commitment to welcoming new residents.
Care Approach & Staff
Feedback regarding management at Mason Manor has been mixed. Some residents appreciate the cleanliness and security of their apartments, noting that the management maintains a bug-free environment. However, there are concerns about the responsiveness of management to tenant issues, including maintenance requests and conflict resolution. Some residents have reported delays in repairs, with one individual mentioning a six-month wait for a ceiling fan to be fixed.
Who They Serve
Mason Manor primarily serves individuals looking for independent living, including those who may require a supportive community environment. The apartments are suitable for various household compositions, and eligibility requirements must be met for residency.
Living Options & Amenities
The community features modern and clean apartments, although some residents have noted that the units can be small. Residents have expressed a general sense of safety and cleanliness within the building, contributing to a peaceful living environment.
Location & Access
Mason Manor is conveniently located on the west side of Green Bay, providing residents with easy access to essential services and transportation options. This location helps facilitate a comfortable and accessible lifestyle for its residents.
What Families Say
Reviews reflect a range of experiences at Mason Manor. While some residents find the apartments to be nice and well-kept, others have raised concerns about management’s handling of tenant disputes and maintenance issues. Overall, experiences can vary significantly, with some individuals feeling content and secure, while others express frustration with management practices.
Room for Improvement
Several reviews indicate that management could improve their responsiveness to tenant concerns and maintenance requests. Issues such as delayed repairs and insufficient support for tenant disputes have been highlighted, suggesting that there is room for improvement in these areas.
Summary
Mason Manor Retirement Community offers a range of living options in a secure and clean environment. While many residents appreciate the location and amenities, feedback on management practices suggests that responsiveness and support could be enhanced. Families considering Mason Manor should weigh these factors when evaluating the community for their loved ones.
