Overview
Providence Place Senior Living of Lancaster, located in Lancaster, Pennsylvania, offers a home-like environment for seniors through independent living, assisted living, and memory care services. Their age-in-place model allows residents to remain in the same community as their care needs evolve. The facility provides various apartment styles and amenities designed to support residents comfortably.
Services & Support
Providence Place provides a range of services including housekeeping, chef-catered dining, on-site therapy, and activities. The community features three styles of apartments: one-bedroom suites, alcove studios, and standard studios. Residents can benefit from a full kitchen in some models and access to laundry facilities or services.
Care Approach & Staff
The care approach at Providence Place emphasizes individualized attention. Many reviews highlight the kindness and attentiveness of the nursing and aide staff, who are noted for genuinely caring about residents’ well-being. However, some concerns have been raised regarding management and staffing levels, particularly in memory care situations, where families felt that the facility struggled to meet their loved ones’ needs.
Who They Serve
The community serves seniors at various stages of life, including those requiring independent living, assisted living, and memory care. Families are encouraged to remain actively involved in their loved ones’ care, which is seen as essential for enhancing residents’ quality of life.
Dining & Activities
Dining options at Providence Place receive positive feedback, with varied menus and the ability for residents to choose portion sizes. The facility offers three meals a day along with snacks, and residents appreciate the dining staff’s attentiveness. Activities include religious programming, live music, and social events, although some families expressed a desire for better communication regarding event details.
Room for Improvement
While there are many positive aspects noted by families, several reviews indicate issues with management and staffing levels, particularly in the context of memory care. Some families reported experiences of inadequate care and mismanagement, leading to frustration and concern for their loved ones’ well-being.
Summary
Providence Place Senior Living of Lancaster offers a range of living options and services for seniors, with a focus on creating a supportive community. While many families appreciate the caring staff and the facility’s amenities, concerns about management and staffing have been raised, particularly in relation to memory care. Families considering this facility are encouraged to assess their loved ones’ specific care needs and remain involved in their care journey.
