Overview
Madison Tower, located in Stockton, California, is an age-qualified community designed for residents aged 55 and older. This facility aims to provide a maintenance-free living environment while promoting an active lifestyle. It offers various apartment sizes to accommodate different needs, emphasizing convenience and affordability.
Services & Support
Madison Tower provides essential services that include rehabilitation and nursing care. The facility has received positive feedback regarding its nursing care and rehabilitation team, which is noted for delivering quality services to residents.
Living Options & Amenities
The community offers a range of apartment sizes, allowing residents to select options that best fit their current needs. However, some visitors have expressed concerns regarding the overall maintenance and cleanliness of the living spaces, noting issues such as empty units with visible signs of neglect.
What Families Say
Reviews indicate a mix of experiences at Madison Tower. Some families appreciate the friendly staff and the rehabilitation services provided. However, there are significant concerns about the management of the facility. Several reviewers have reported issues such as poor communication, cleanliness problems, and inadequate support for residents, particularly during the COVID-19 pandemic. Families have expressed feelings of sadness for their loved ones, citing a lack of activities and engagement, as well as difficulties in accessing their family members.
Room for Improvement
Feedback has highlighted areas needing attention, including the cleanliness of vacant units and overall facility maintenance. Additionally, concerns about staff professionalism and communication have been raised, indicating a need for improved management practices to enhance resident care and family interactions.
Summary
Madison Tower offers a community for seniors seeking a maintenance-free lifestyle with access to rehabilitation and nursing care. While there are positive aspects, such as the quality of care from the nursing team, significant concerns about management and facility upkeep have been noted. Families considering Madison Tower should weigh these factors carefully when evaluating their options.
