Overview
Friendship Village of South Hills, located in Upper St Clair, Pennsylvania, is a gated retirement community designed for seniors aged 62 and over. As a continuing care retirement community, it offers a full range of services including independent living, assisted living, memory care, skilled nursing, and rehabilitation. The community prides itself on providing a vibrant and welcoming atmosphere, emphasizing high-quality care and support tailored to individual needs.
Services & Support
Friendship Village offers a comprehensive continuum of care, allowing residents to transition smoothly between different levels of support as their needs change. Services include independent living, assisted living, memory care, skilled nursing, and rehabilitation. The community also features various amenities designed to enhance the quality of life for its residents, including dining options and social activities.
Care Approach & Staff
The staff at Friendship Village is noted for their dedication and attentiveness, creating a supportive environment for residents. Many families have expressed appreciation for the caring nature of the team, particularly in rehabilitation settings. However, there are mixed reviews regarding the consistency of care in the skilled nursing facility, with some families reporting inadequate attention to hygiene and patient needs.
Who They Serve
Friendship Village serves seniors aged 62 and older, offering various living options and levels of care to accommodate a wide range of needs. The community is suitable for individuals looking for independent living as well as those requiring more specialized care, such as memory care or skilled nursing.
Living Options & Amenities
The community features a variety of living options, including spacious apartments with balconies and beautiful grounds that encourage outdoor activities. Residents can engage in numerous social events and activities, fostering a sense of community. The facilities are well-maintained, providing a comfortable environment for residents to enjoy their retirement.
Dining & Activities
Dining at Friendship Village is described as enjoyable, with restaurant-style meals that many residents appreciate. The community offers a range of activities designed to engage residents both physically and mentally, contributing to a fulfilling lifestyle. From fitness classes to social events, there are opportunities for residents to connect and participate in community life.
What Families Say
Feedback from families is mixed. Many appreciate the friendly atmosphere and the range of activities available, highlighting the sense of community. However, there are significant concerns regarding the quality of care provided in the skilled nursing facility, with multiple reports of inadequate attention to residents’ hygiene and safety. Some families have expressed dissatisfaction with the responsiveness of the staff in addressing their concerns.
Room for Improvement
Several reviews indicate a need for improvement in the skilled nursing aspect of Friendship Village, particularly regarding staff availability and patient care. Families have reported instances of neglect, including inadequate bathing and assistance for residents. Addressing these concerns could enhance the overall quality of care in the community.
Summary
Friendship Village of South Hills offers a range of living options and services for seniors in Upper St Clair, Pennsylvania. While many residents and families appreciate the community’s vibrant atmosphere and supportive staff, there are notable concerns regarding the quality of care in the skilled nursing facility. Potential residents and their families are encouraged to consider both the positive aspects and areas needing improvement when exploring this community.