Overview
Highlands at Riverwalk Apartments 55+, located in Mequon, Wisconsin, offers a vibrant living environment tailored for individuals aged 55 and better. This active community features a blend of new apartments, sophisticated style, and a range of amenities, providing residents with comfort and convenience. The property is situated in a picturesque area, bordered by nature and close to various stores and facilities, enhancing the living experience.
Services & Support
Residents have noted the prompt and courteous service provided by the maintenance team, which is essential for addressing any issues that may arise. Maintenance requests are handled efficiently, with many residents expressing appreciation for the quick response times and the professionalism of the staff. The community ensures that any repairs or adjustments are made swiftly, contributing to a pleasant living environment.
Care Approach & Staff
The staff at Highlands at Riverwalk is described as wonderful, professional, and competent, dedicated to making renters feel happy and safe. Residents have highlighted the helpfulness of team members, who are knowledgeable and accommodating, ensuring that all questions are addressed thoroughly. The positive interactions with staff contribute to a welcoming atmosphere within the community.
Living Options & Amenities
Highlands at Riverwalk provides a variety of one and two-bedroom apartment styles, designed to meet the needs of its residents. The architecture of the buildings has been praised for its beauty and attention to detail, creating a hotel-like ambiance. The property features well-maintained outdoor spaces and ample lighting, enhancing both safety and aesthetic appeal.
What Families Say
Feedback from residents indicates a strong sense of community, with many expressing that the environment is clean, friendly, and supportive. The interactions among residents contribute to a feeling of connection and care. However, some have noted concerns regarding the lack of an on-site ambassador and accessibility issues in certain buildings, which could impact convenience for residents.
Room for Improvement
While many aspects of Highlands at Riverwalk are well-received, there have been comments regarding the need for a clearer communication system, particularly in relation to maintenance requests. Additionally, some residents have expressed a desire for improved accessibility features, such as elevators in all buildings, to enhance convenience and safety.
Summary
Highlands at Riverwalk Apartments 55+ in Mequon, Wisconsin, offers a well-rounded living experience for seniors, with a focus on community, support, and maintenance. The combination of beautiful architecture, responsive staff, and a friendly atmosphere makes it a desirable option for those seeking a vibrant and secure living environment.
