Overview
Vitality Living Franklin, located in Franklin, Tennessee, is a senior living community that offers independent living, assisted living, and memory care services. The community is designed to provide a welcoming and engaging environment for its residents, featuring modern amenities, a variety of living options, and a full calendar of activities. Residents can enjoy three chef-prepared meals daily in an elegant dining setting and have access to well-kept walking trails and virtual reality adventures.
Services & Support
The community specializes in various levels of care, including assisted living and memory care. Vitality Living Franklin emphasizes personalized support, aiming to create a vibrant lifestyle for seniors. Residents benefit from scheduled transportation for local events, church services, and shopping, enhancing their overall living experience.
Care Approach & Staff
While many reviews highlight a caring and compassionate team, some concerns have been raised regarding management and staffing. Several families have noted issues with leadership, particularly after a management transition that led to significant staff turnover. Although some individual staff members are praised for their dedication, there are reports of inadequate training in memory care, which has raised alarms among families about the quality of care provided.
Who They Serve
Vitality Living Franklin serves a diverse group of seniors, including those seeking independent living, assistance with daily activities, and specialized memory care. The community is pet-friendly, catering to residents who wish to maintain companionship with their pets.
Living Options & Amenities
The community offers various apartment choices to ensure residents feel at home. Recent renovations have enhanced the aesthetic appeal of the facility, making it a beautiful environment for residents to enjoy. The vibrant atmosphere is complemented by a wide range of activities designed to keep residents engaged.
Dining & Activities
Residents at Vitality Living Franklin enjoy three meals a day prepared by chefs, served in an elegant dining room. The community also offers a full calendar of engaging activities, promoting social interaction and overall well-being among residents.
What Families Say
Feedback from families has been mixed. Many appreciate the welcoming environment and the efforts of individual staff members, highlighting the community’s beautiful setting and engaging activities. However, concerns have been raised about management practices and staffing levels, particularly in memory care. Some families reported experiences of inadequate attention and care during critical times, leading to dissatisfaction with the overall service.
Room for Improvement
There are notable concerns regarding management responsiveness and staffing adequacy. Families have expressed frustration over the high turnover rates and the lack of experienced staff in memory care, which has impacted the quality of care. Additionally, issues with cleanliness and timely responses to residents’ needs have been reported, indicating areas where improvement is necessary.
Summary
Vitality Living Franklin offers a range of senior living options in a beautifully renovated community. While many residents and families appreciate the caring atmosphere and engaging activities, significant concerns regarding management and staffing have been raised. Families considering this community should weigh the positive aspects against the reported challenges to determine if it aligns with their loved one’s needs.
