Overview
Discovery Village At Southlake, located in Southlake, Texas, offers a range of senior living options including assisted living, memory care, and skilled nursing. The community is designed to provide a cozy and supportive environment, featuring quaint apartment homes and inviting common areas. With a focus on professional and attentive care, Discovery Village aims to create higher standards for senior living.
Services & Support
Discovery Village At Southlake provides a variety of services tailored to meet the needs of its residents. These include assisted living, memory care, skilled nursing, rehabilitation, and independent living. The community is one of only 36 nationwide that offers the exclusive SHINEA(r) Memory Care program, ensuring specialized support for those with memory-related challenges.
Care Approach & Staff
The staff at Discovery Village is noted for being professional, courteous, and genuinely caring. Many team members have long tenures with the facility, contributing to a stable and well-coordinated care experience. Families have expressed high levels of satisfaction with the communication from staff, highlighting their responsiveness and willingness to address concerns promptly.
Levels of Care
Discovery Village offers multiple levels of care, including assisted living, skilled nursing, and memory care. This tiered system allows residents to receive the appropriate level of support as their needs change. The facility is equipped to provide both short-term rehabilitation and long-term care, ensuring residents have access to necessary services at all times.
Dining & Activities
Residents at Discovery Village can enjoy a variety of dining options and engaging activities. The facility is described as having a homely atmosphere, with many activities designed to foster community and connection among residents. Families have noted that the environment feels welcoming and vibrant, contributing to a positive living experience.
What Families Say
Family reviews of Discovery Village At Southlake highlight the caring nature of the staff and the overall positive environment. Many families have expressed gratitude for the attentive care their loved ones receive, noting that the facility feels like a family. However, there are also concerns regarding specific instances of neglect, particularly in skilled nursing care, which some families have reported. Overall, many recommend the facility for its supportive atmosphere and quality of care.
Room for Improvement
While many families have had positive experiences, there have been reports of inadequate attention in certain situations, particularly in skilled nursing. Some families noted delays in response times from staff during critical moments, which raised concerns about the level of care during those instances. Addressing these concerns could enhance the overall experience for residents and their families.
Summary
Discovery Village At Southlake offers a supportive and engaging environment for seniors, with a range of care options including assisted living and memory care. The facility is praised for its professional staff and vibrant community atmosphere, although there are areas that could benefit from improvement in skilled nursing care. Families seeking a caring and attentive environment for their loved ones may find Discovery Village to be a suitable choice.