Overview
Primrose Retirement Community of Newburgh, located in Newburgh, Indiana, offers a range of senior living options including Independent Living, Assisted Living, and Memory Care. The community is designed to provide a homelike environment where residents can enjoy a variety of amenities and services tailored to their needs. With spacious apartments and a commitment to wellness, Primrose aims to create a comfortable and engaging atmosphere for its residents.
Services & Support
Primrose Retirement Community provides a variety of services to support its residents. The community features a wellness center, scheduled transportation, and 24-hour emergency response systems. Residents have access to a range of amenities including a movie theater, pub, and beauty salon/barbershop. The staff is dedicated to delivering compassionate care, particularly within the specialized Memory Care program designed for those with cognitive challenges.
Care Approach & Staff
The care approach at Primrose focuses on empathy and understanding, ensuring that each resident receives personalized support. The Memory Care neighborhood is specifically structured to provide enhanced assistance for residents with Alzheimer’s disease and other memory-related issues. While many reviews highlight the kindness of the staff, some concerns have been raised regarding staffing levels and turnover, particularly in the Memory Care unit.
Who They Serve
Primrose serves seniors seeking various levels of care, from independent living to those requiring memory care support. The community aims to accommodate the diverse needs of older adults, providing a safe and engaging environment where they can thrive.
Living Options & Amenities
Residents at Primrose can choose from spacious apartments or townhouse villas, all designed for comfort and convenience. The community offers a range of amenities including a library, billiard room, and outdoor spaces for relaxation. The dining experience features chef-prepared meals, ensuring that residents enjoy nutritious and appealing options.
What Families Say
Reviews of Primrose Retirement Community reflect a mix of experiences. Many families appreciate the beautiful facility and the amenities available for both residents and visitors. Positive comments highlight the knowledgeable staff and the supportive environment. However, some families have expressed concerns regarding staffing levels and the quality of care in the Memory Care unit, noting instances of inadequate response to residents’ needs.
Room for Improvement
Concerns have been raised about staffing turnover and the adequacy of care provided in the Memory Care unit. Some families reported experiences where their loved ones did not receive timely assistance, raising questions about the overall safety and quality of care in the facility. Addressing these issues could enhance the community’s reputation and ensure a higher standard of care for residents.
