Overview
Suite Living Senior Care of West St. Paul, located in West St Paul, Minnesota, offers a range of senior living options including assisted living, memory care, and hospice services. The facility aims to provide compassionate and patient-centered care, although experiences shared by families indicate a mix of positive and negative aspects regarding management and care quality.
Services & Support
The services provided at Suite Living include assisted living, memory care for residents with Alzheimer’s or dementia, hospice care, and respite care. The care team is trained to meet the clinical, mental, emotional, and spiritual needs of residents, striving to create a supportive environment for both residents and their families.
Care Approach & Staff
While many reviews highlight the compassionate nature of the staff, there are concerns regarding management and nursing care. Some families reported positive interactions with caregivers who showed kindness and support, while others noted issues with staffing levels and the responsiveness of management. Instances of short staffing and inconsistent nursing checks have been mentioned, which raises concerns about the overall quality of care.
Who They Serve
Suite Living serves seniors requiring various levels of care, including those needing assistance with daily living activities, memory care for cognitive impairments, and hospice care for end-of-life support. Families seeking a supportive environment for their loved ones, especially those with dementia, may find this facility appealing.
Living Options & Amenities
The facility is described as beautiful and welcoming, with a focus on creating a comfortable living environment. However, there have been complaints regarding safety hazards outside the building, such as uneven sidewalks that pose tripping risks for residents.
What Families Say
Reviews reflect a divided experience among families. While some appreciate the compassionate care and the positive interactions their loved ones have had with staff, others express frustration with management practices and the handling of admissions. Concerns regarding the treatment of residents and the professionalism of some staff members have been noted, particularly regarding the management’s communication and responsiveness.
Room for Improvement
There are clear areas for improvement, particularly in management practices and nursing care. Families have reported issues with the handling of paperwork and admissions, as well as inconsistent care from nursing staff, which could impact the overall experience for residents.
Summary
Suite Living Senior Care of West St. Paul offers a range of senior care services in a beautiful setting. While many families appreciate the compassionate care provided by staff, concerns about management and nursing care have been raised. Prospective residents and their families are encouraged to consider both the positive and negative feedback when evaluating this facility.
