Overview
Her Heart Gardens Assisted Living, located in Jacksonville, Florida, is a family-owned facility dedicated to providing compassionate care and a nurturing environment for its residents. With over 30 years of experience, the facility focuses on creating a home-like atmosphere where each resident is treated as part of the family.
Services & Support
Her Heart Gardens offers a variety of services, including assisted living, memory care, respite care, and adult day care. The staff is noted for their attentiveness and dedication, ensuring that residents receive the support they need. Many families appreciate the frequent communication from staff regarding any changes in their loved ones’ health, which helps in planning and providing comfort.
Care Approach & Staff
The staff at Her Heart Gardens is frequently described as caring, attentive, and skilled in handling the unique challenges of dementia and other memory-related conditions. Families have noted the staff’s ability to create a welcoming environment, with many residents forming strong connections with caregivers. The facility emphasizes personalized care plans tailored to meet individual needs.
Who They Serve
Her Heart Gardens primarily serves elderly individuals, particularly those requiring assistance with daily activities or specialized memory care support. Families have shared positive experiences regarding the care provided to their loved ones, highlighting the facility’s ability to foster a sense of community among residents.
Living Options & Amenities
While the facility may not be as modern or luxurious as some corporate-owned options, it is well-maintained and clean. Residents can enjoy cozy living spaces and access to outdoor areas. Activities are regularly organized to keep residents engaged, and the facility also provides nutritious meals prepared by skilled staff.
Dining & Activities
Residents at Her Heart Gardens have access to a dining program that offers delicious and nutritious meals. The facility also organizes various activities to promote social interaction and engagement among residents, contributing to a vibrant community atmosphere.
Room for Improvement
Some reviews indicate concerns regarding the level of care for residents with dementia, mentioning issues such as inadequate supervision and the need for better training for staff. Additionally, there have been reports of cleanliness issues in certain areas, which could be addressed to enhance the overall living experience.
What Families Say
Families express deep gratitude for the care provided at Her Heart Gardens, often highlighting the loving interactions their loved ones receive from the staff. Many reviewers note the facility’s welcoming atmosphere and the strong bonds formed between staff and residents. However, there are also concerns raised about the level of care for residents with more complex needs, indicating a mixed experience for some families.
Summary
Her Heart Gardens Assisted Living is a family-oriented facility in Jacksonville, Florida, that strives to provide a loving and supportive environment for elderly residents. While many families commend the compassionate care and community feel, there are areas that require attention, particularly regarding the care of residents with dementia. Overall, it remains a viable option for families seeking assisted living services in the area.
