Overview
Care Partners of Altoona, located in Altoona, Wisconsin, is an assisted living and memory care facility that offers a secure and home-like environment for its residents. The facility features 20 beds and provides 24/7 care, emphasizing a warm, dignified atmosphere tailored to the unique needs of each resident. Care Partners aims to support residents in achieving functional independence in their daily lives while fostering a sense of community.
Services & Support
Care Partners of Altoona offers a range of services including assisted living and memory care. The facility is designed to provide security and supervision at all times, ensuring that residents feel safe and supported. Additionally, social worker support is available to assist families and residents in navigating care options.
Care Approach & Staff
The care approach at Care Partners focuses on recognizing the individual needs of each resident, with experienced staff members dedicated to providing compassionate care. However, some reviews indicate that interactions with staff can vary, with reports of unprofessional behavior during tours and inquiries.
Who They Serve
Care Partners serves individuals in need of assisted living and memory care, providing a supportive environment for those requiring assistance with daily activities. The facility is committed to making residents feel at home while addressing their specific care needs.
Living Options & Amenities
The facility is designed to be secure and home-like, with amenities that promote a sense of community among residents. Recreational activities are offered both on-site and in the community, encouraging engagement and socialization.
What Families Say
Feedback from families about Care Partners of Altoona is mixed. While some express appreciation for the professionalism of certain staff members, others report negative experiences during facility tours, citing rudeness and a lack of communication from management. These contrasting experiences highlight the importance of consistent staff interactions in fostering trust with families.
Room for Improvement
Several reviews mention issues with staff behavior, particularly during initial tours and inquiries. Families have reported feeling disrespected and receiving inadequate information, which indicates a need for improved communication and professionalism from the management team.
Summary
Care Partners of Altoona provides assisted living and memory care in a secure, home-like setting. While the facility aims to support residents in achieving independence, family experiences suggest that staff interactions could be more consistent and professional. Families considering this facility may want to be aware of the mixed feedback regarding communication and staff behavior.
