Overview
Sunny Hills Assisted Living, located in Los Angeles, California, is an assisted living facility that has received notable criticism from families regarding its care and environment.
Services & Support
The facility provides assisted living services, but reviews indicate significant concerns about the adequacy of care. Families have reported that there are not enough caregivers available to meet residents’ needs, which can lead to neglect.
Care Approach & Staff
Feedback suggests that the staff may not be adequately trained or supported. There have been complaints about language barriers, with caregivers not speaking English, which complicates communication with residents and their families. Additionally, some reviews mention that staff members have displayed rudeness towards family members, contributing to a negative atmosphere.
Who They Serve
Sunny Hills Assisted Living serves individuals who require assistance with daily living activities. However, the reviews highlight that the facility may not be suitable for everyone, as some residents have had to leave shortly after arriving due to unsatisfactory conditions.
Room for Improvement
Multiple reviews indicate that the facility has issues with cleanliness and maintenance, with reports of a filthy environment and unpleasant odors. There are also concerns regarding recent changes in management and staffing, which may be affecting the quality of care provided.
Summary
Overall, Sunny Hills Assisted Living in Los Angeles faces significant challenges in delivering quality care to its residents. Families have expressed serious concerns about staffing levels, caregiver communication, and the overall environment, indicating that potential residents and their families should carefully consider these factors when evaluating their options.
