Overview
Kingsland Walk Senior Living, located in University City, Missouri, offers a variety of living options for seniors, including Independent Living, Assisted Living, and Memory Care. The community is designed to provide a comfortable and engaging environment with amenities such as a Fitness Room, Activities Room, Library, Theater, and Spa. Residents can enjoy a blend of care and independence while being surrounded by new friends.
Services & Support
Kingsland Walk provides a continuum of care that includes independent living, assisted living, and memory care services. The staff is committed to delivering high-quality, individualized care and service. However, some reviews indicate concerns about staffing levels, particularly in nursing and culinary services, which may affect the overall experience for residents.
Care Approach & Staff
The staff at Kingsland Walk has been described as friendly and caring, with many residents appreciating the positive atmosphere fostered by the management team. However, there have been reports of inadequate staffing in nursing roles, which has raised concerns about the quality of care. Some residents have experienced issues with medication administration and timely support.
Dining & Activities
While the facility advertises restaurant-style dining, some reviews point out limitations in meal options and service consistency. Residents have expressed dissatisfaction with the culinary experience, citing issues such as limited meal choices and delays in service. On the positive side, the activities offered are tailored to various resident needs, and many residents enjoy the events organized by the activities team.
What Families Say
Feedback from families is mixed. Many appreciate the caring nature of the staff and the engaging activities available for residents. However, several reviews highlight significant concerns regarding staffing, particularly in nursing and culinary departments, and issues with cleanliness and timely care. Some families have expressed a strong desire for improvements in management and overall service quality.
Room for Improvement
There are notable concerns regarding staffing levels in nursing and culinary services, with reports of missed medications and inadequate meal service. Additionally, some families have raised issues about cleanliness and the professionalism of certain staff members. These factors suggest a need for enhanced training and management oversight to ensure a higher standard of care.
Summary
Kingsland Walk Senior Living offers a range of living options in a pleasant environment, but experiences vary widely among residents and families. While many appreciate the friendly staff and engaging activities, there are significant concerns regarding staffing levels, particularly in nursing and culinary services. Families considering this facility should weigh both the positive aspects and the areas needing improvement.