Overview
University Village Retirement Community, located in Tulsa, Oklahoma, has been a prominent senior living community for over 50 years. Known for its professional and caring staff, University Village aims to provide a high quality of life for its residents through a variety of living options, including independent living, assisted living, and skilled nursing services. The community is owned by local Christian business leaders who are dedicated to serving Tulsa seniors and their families.
Services & Support
University Village offers a comprehensive range of services, including independent living, assisted living, skilled nursing, and rehabilitation. The community emphasizes healthy living through various activities, fitness programs, and nutritious dining options, ensuring that residents can maintain an active lifestyle. Their wellness programs are designed to support residents as their needs evolve, promoting independence and healthy aging.
Care Approach & Staff
The staff at University Village is noted for being welcoming and attentive, with many reviewers highlighting the dedication of the caregivers. However, some reviews express concerns regarding staff communication and responsiveness, particularly in critical situations. While many families report positive experiences with the care provided, there are notable instances of dissatisfaction regarding staff behavior and the handling of medical issues.
Who They Serve
University Village serves a diverse population of seniors, including those seeking independent living options and those requiring assisted living or skilled nursing care. The community is designed to support residents at different stages of their lives, offering various levels of care to meet individual needs.
Living Options & Amenities
The community features independent living cottages and apartments, providing residents with comfortable and private living spaces. Amenities include a dining room and a chapel, contributing to a sense of community and belonging among residents. Many families appreciate the clean and well-maintained environment, although some have raised concerns about maintenance issues in certain areas of the community.
What Families Say
Feedback from families is mixed. While many express satisfaction with the care and support their loved ones receive, there are troubling reports regarding serious incidents, including medication administration errors and perceived negligence. Positive experiences often highlight the staff’s caring nature and the community’s overall atmosphere, but there are also calls for improvement in communication and responsiveness to family concerns.
Room for Improvement
Several reviews indicate areas for improvement, particularly regarding staff communication and handling of medical situations. Some families have experienced distressing incidents involving medication errors and have noted a lack of responsiveness from staff when addressing concerns. Addressing these issues could enhance the overall experience for residents and their families.
Summary
University Village Retirement Community in Tulsa, Oklahoma, offers a range of living options and services aimed at enhancing the quality of life for seniors. While many families appreciate the caring staff and the community atmosphere, there are critical concerns that potential residents should consider. Thorough research and communication with the facility may be beneficial for families looking to make informed decisions about care for their loved ones.
