Overview
San Martin Senior Living, located in Las Vegas, Nevada, is a warm and welcoming community offering Independent Living, Assisted Living, and Memory Care services. The facility aims to provide residents with a comfortable and engaging environment where they can enjoy their retirement years while maintaining a level of independence. With pet-friendly apartments and a variety of amenities, San Martin strives to create a supportive atmosphere for all residents.
Services & Support
San Martin Senior Living offers a range of services including assistance with daily activities, transportation, and hospice care. The facility provides various living options tailored to the needs of its residents, ensuring that they can receive the appropriate level of care. The community is designed to foster a sense of belonging, encouraging residents to engage in social activities and outings.
Care Approach & Staff
The staff at San Martin is described as kind and caring, with many residents expressing appreciation for the attention their loved ones receive. However, there have been concerns regarding staffing consistency, particularly in the dining area and management. Some reviews note a high turnover rate among staff and management, which has led to challenges in communication and care continuity. Recent changes in leadership have brought some optimism, as new management is working to address these issues.
Who They Serve
San Martin Senior Living serves a diverse group of seniors, including those seeking independent living, those who require assistance with daily tasks, and individuals in need of memory care. The community is designed to support residents at different stages of life, providing a warm environment where they can thrive.
Living Options & Amenities
Residents at San Martin enjoy a variety of living options, including spacious apartments with large windows and emergency call systems. The community features beautiful grounds, a community theater, and cozy sitting areas. Daily activities and social events are organized to promote engagement and connection among residents.
Dining & Activities
Dining at San Martin is a significant aspect of the community experience, with chef-prepared meals offered in an elegant dining room. While many residents enjoy the food and the social aspect of dining, some reviews indicate issues with service speed and staff availability, particularly for those who require assistance.
What Families Say
Families have shared mixed experiences regarding San Martin Senior Living. Many appreciate the caring staff and the engaging environment, while others have raised concerns about management and communication. Some families have expressed frustration with response times to inquiries and the need for more consistent staffing. However, recent improvements in management have led to a more positive outlook for some families.
Room for Improvement
There are notable concerns regarding staff turnover and communication. Families have reported delays in response times to calls and emails, which can impact the quality of care. Additionally, some residents have experienced longer wait times for assistance, particularly in the dining area. Addressing these issues may enhance the overall resident experience at San Martin.
Summary
San Martin Senior Living in Las Vegas, Nevada, offers a range of services for seniors, including independent living, assisted living, and memory care. While the community is praised for its caring staff and engaging environment, there are challenges related to staff consistency and communication. Recent management changes have sparked hope for improvements, making San Martin a community worth considering for families seeking supportive living options for their loved ones.
