Overview
American House West Knoxville, located in Knoxville, Tennessee, provides best-in-class assisted living and memory care services in a state-of-the-art facility. The community is dedicated to offering compassionate care for seniors in a warm and inviting environment, allowing residents to thrive with personalized assistance tailored to their individual needs.
Services & Support
American House West Knoxville offers a variety of services, including assisted living, memory care, and respite stays. Residents can enjoy maintenance-free living while receiving assistance with daily activities, medication reminders, and physical therapy. The facility is designed to create a safe and nurturing home for seniors seeking support.
Care Approach & Staff
The staff at American House West Knoxville is noted for their kindness and dedication to the residents. Families have expressed appreciation for the knowledgeable and caring team, particularly highlighting the Community Relations Director and Memory Care Director for their commitment to providing appropriate care. Reviews indicate that the staff works collaboratively to ensure residents feel at home and well cared for.
Who They Serve
American House West Knoxville serves seniors in need of assisted living and memory care, particularly those with dementia who require a higher level of skill and supervision. The community is designed to support residents through personalized care and a range of engaging activities.
Living Options & Amenities
The community offers comfortable, well-appointed apartments with a variety of amenities. Residents can enjoy cozy common areas, beautiful views from the garden courtyard, and outdoor patio spaces. The facility has been recently renovated, creating a bright and cheerful atmosphere conducive to social engagement and wellness.
Dining & Activities
Residents at American House West Knoxville benefit from a vibrant activities program that includes entertainment, arts and crafts, and social events. The culinary team is committed to meeting residents’ dietary needs, ensuring that meals are enjoyable and tailored to individual preferences.
What Families Say
Families have shared positive experiences about American House West Knoxville, noting the cleanliness of the facility and the friendliness of the staff. Many reviews highlight the supportive environment and the peace of mind families feel knowing their loved ones are well cared for. However, some families have expressed concerns about staffing levels and communication regarding activities and services.
Room for Improvement
While many families have praised the care and environment at American House West Knoxville, there have been mentions of understaffing and inconsistencies in scheduled activities. Some families have noted that certain promised services, such as church services, did not meet their expectations.
Summary
American House West Knoxville offers a welcoming environment for seniors seeking assisted living and memory care. With a dedicated staff and a range of services, the community strives to provide a nurturing home where residents can thrive. While there are areas for improvement, the overall feedback from families reflects a strong commitment to quality care and resident satisfaction.
