Overview
Brookdale Dr. Phillips, located in Orlando, Florida, is an exclusive senior living community that offers both assisted living and memory care services. The facility emphasizes creating a warm and welcoming environment where residents can maintain their independence while receiving personalized support. With a focus on comfort and connection, Brookdale Dr. Phillips aims to provide a lifestyle that feels relaxed and familiar for its residents.
Services & Support
Brookdale Dr. Phillips provides a range of services tailored to meet the needs of its residents. The facility offers 24/7 assistance for emergencies, ensuring that support is always available. Additionally, residents can benefit from the Brookdale HealthPlus® program, which focuses on personalized preventive care and chronic condition management. The community also features a Personal Solutions program, which allows residents to have essential items delivered directly to their doors.
Care Approach & Staff
The staff at Brookdale Dr. Phillips is noted for their compassion, respect, and dedication to the well-being of the residents. Family members have expressed appreciation for the understanding and supportive nature of the staff, which contributes to a positive living environment. The executive director is particularly recognized for her empathy and commitment to enhancing the residents’ experiences.
Who They Serve
Brookdale Dr. Phillips serves seniors who are seeking assisted living and memory care options. The community is designed to support residents at all stages of life, providing them with opportunities for independence while ensuring they are surrounded by knowledgeable and caring individuals.
Living Options & Amenities
The facility boasts a clean and inviting environment, with well-maintained rooms and common areas that create a homey atmosphere. Residents can enjoy various activities and events, particularly during holidays, which fosters a sense of community and engagement. The outdoor space is also highlighted as a pleasant area for residents to enjoy nature.
What Families Say
Families have shared positive experiences regarding the care their loved ones receive at Brookdale Dr. Phillips. Many appreciate the loving and respectful treatment provided by the staff, noting that their family members feel happy and safe in the community. However, some concerns have been raised regarding visitation policies during critical times, which has caused distress for certain families. Overall, the feedback highlights a strong commitment to resident care, with many expressing gratitude for the support received during challenging times.
Room for Improvement
While many families report positive experiences, there have been concerns regarding visitation rights for residents during critical health situations. Some families have expressed dissatisfaction with the policies that restrict access, indicating a need for improvement in communication and family involvement during difficult times.
Summary
Brookdale Dr. Phillips in Orlando, Florida, is dedicated to providing a supportive and compassionate environment for seniors in need of assisted living and memory care. With a focus on respect and independence, the community offers a variety of services and activities designed to enhance the quality of life for its residents. Families generally express confidence in the care provided, although there are areas for improvement regarding visitation policies.
