Overview
Good Shepherd-Fairview Home, located in Binghamton, New York, has been providing independent and assisted living and healthcare services for nearly 140 years. This nonprofit residential healthcare community offers a range of care levels to meet individual needs, including skilled nursing and rehabilitation.
Services & Support
Good Shepherd-Fairview Home provides various services, including assisted living, skilled nursing, and rehabilitation. The facility is staffed 24 hours a day and offers support from social workers and therapeutic recreation departments, which facilitate a variety of social, religious, educational, and cultural activities for residents.
Care Approach & Staff
While some families have noted compassionate care from specific staff members, there are significant concerns regarding staffing levels and professionalism. Reports indicate that residents may experience delays in receiving assistance, and some staff members have been described as unprofessional. Families have expressed disappointment with the care provided, particularly when it comes to communication and responsiveness from the administration.
Who They Serve
Good Shepherd-Fairview Home caters to a diverse range of residents, including those in need of independent living, enhanced assisted living, and skilled nursing care. The facility aims to accommodate individuals who require varying levels of support, allowing them to “age in place.”
Dining & Activities
The dining experience at Good Shepherd-Fairview Home has received mixed reviews. Some residents have enjoyed the food, describing it as delicious, while others have reported that meals are often served cold and unappetizing. The facility organizes various activities and outings, promoting social engagement among residents.
Room for Improvement
Multiple reviews highlight areas for improvement, particularly in staffing and communication. Families have noted that messages left for administration often go unanswered, and there have been instances of inadequate attention to residents’ needs. Additionally, concerns about the cleanliness of the facility and the handling of residents’ personal belongings have been raised.
Summary
Good Shepherd-Fairview Home offers a variety of living options and healthcare services in Binghamton, New York. While some families have experienced positive interactions with staff, there are notable concerns regarding care quality, communication, and overall resident treatment. Families considering this facility may want to weigh these factors carefully.