Overview
Crown Senior Living, located in Indianapolis, Indiana, is an assisted living and memory care community that focuses on providing personalized care. Situated conveniently on Shadeland Avenue near Interstate 69, the facility aims to move away from task-oriented care, emphasizing person-centered approaches to better serve its residents. The community offers private apartments equipped with large windows and private bathrooms, creating a comfortable living environment.
Services & Support
Crown Senior Living provides a range of services including assisted living, memory care, hospice, and home health options. The community is designed to foster a supportive environment, encouraging staff to understand the individual life stories of residents to tailor care effectively.
Care Approach & Staff
The care approach at Crown Senior Living emphasizes getting to know each resident personally, which helps in delivering individualized care. However, feedback from families indicates that there can be significant challenges in communication with staff, particularly regarding responsiveness during emergencies. Some reviewers have expressed concerns about the accessibility of nursing staff and the general attitude of the front-line staff.
Who They Serve
Crown Senior Living serves seniors in need of assistance with daily living activities as well as those requiring memory care. The community is designed to accommodate a variety of needs, although some families have reported issues with the level of care provided.
Living Options & Amenities
Residents at Crown Senior Living enjoy private apartments with sunny windows and private bathrooms. The community also offers various activities to engage residents, although some reviews suggest that improvements could be made in dining options and overall amenities.
What Families Say
Feedback from families is mixed. While some appreciate the friendly staff and the sense of community, others have raised serious concerns about the quality of care, communication issues, and the responsiveness of staff. Specific complaints include difficulties in reaching nursing staff during emergencies and inadequate attention to residents’ personal care needs.
Room for Improvement
Several reviewers have noted areas that require attention, including the responsiveness of staff, communication challenges, and the overall maintenance of the facility. Issues like mold and pest concerns have also been highlighted, indicating a need for better oversight and care standards.
Summary
Crown Senior Living offers a range of services tailored to seniors in Indianapolis, Indiana, focusing on personalized care and community engagement. However, families should consider the mixed feedback regarding staff responsiveness and care quality when evaluating this facility for their loved ones.
