Overview
Aberdeen Heights Assisted Living, located in Tulsa, Oklahoma, is dedicated to providing personalized senior living experiences with a focus on compassionate care. The community aims to create a vibrant environment where residents feel safe, supported, and engaged. Offering a variety of spacious, private apartments, Aberdeen Heights emphasizes a Resident First philosophy that shapes its approach to care and social programming.
Services & Support
Aberdeen Heights provides a range of services designed to support the needs of its residents. Each resident benefits from individualized care plans and access to on-call nursing assistance. The facility also offers weekly housekeeping and linen services, as well as safety features in the apartments, including pull cords and pendants for emergencies.
Care Approach & Staff
The care approach at Aberdeen Heights has received mixed feedback from families. While some reviews highlight the compassion and dedication of long-term staff members, others express concerns about high employee turnover, particularly among management and nursing staff. This turnover has reportedly led to inconsistent care and communication issues. Families have noted that some staff members are experienced and caring, contributing positively to the resident experience, while others, especially newer hires, have not met expectations.
Who They Serve
Aberdeen Heights serves seniors who require assisted living support, providing a community where they can maintain independence while receiving necessary care. The facility is designed to cater to various needs, ensuring that residents have access to both personal care and social engagement.
Dining & Activities
The community offers a variety of dining options and social activities aimed at enriching the lives of its residents. However, some reviews mention concerns about food quality and availability, indicating that improvements are needed in this area. On the positive side, many residents enjoy engaging in activities and events, which foster socialization and community bonds.
Room for Improvement
Feedback suggests that Aberdeen Heights could benefit from addressing staff turnover, improving food quality, and enhancing communication between management and families. Some families have expressed dissatisfaction with how their concerns have been handled, particularly regarding the management’s responsiveness and accountability.
Summary
Aberdeen Heights Assisted Living in Tulsa, Oklahoma, strives to provide a supportive and engaging environment for seniors. While there are commendable aspects of the care and community spirit, significant concerns regarding staff turnover and management practices have been raised by families. Potential residents and their families are encouraged to carefully consider both the positive experiences and the areas needing improvement when evaluating this facility.
