Overview
West River Health Campus, located in Evansville, Indiana, is a senior living community that provides a range of services including assisted living, memory care, and skilled nursing. The facility is designed to create a welcoming environment where residents are treated like family. With a focus on compassionate care and support, West River aims to meet the diverse needs of seniors, whether they require full independence or additional assistance.
Services & Support
West River Health Campus offers a variety of services tailored to the needs of its residents. These include assisted living, memory care, skilled services, and adult day services. The memory care unit emphasizes compassionate support for individuals experiencing memory loss, with programs designed to engage residents throughout the day. Skilled nursing services include rehabilitation therapies such as physical, occupational, and speech therapy, ensuring that residents receive comprehensive care during their recovery.
Care Approach & Staff
The staff at West River Health Campus are noted for their kindness and dedication. Reviews highlight the compassionate interactions between staff and residents, showcasing a genuine commitment to providing high-quality care. Many families express gratitude for the level of attention their loved ones receive, describing the staff as a second family. However, some reviews indicate concerns regarding staff responsiveness and communication, suggesting areas for improvement in care delivery.
Who They Serve
West River Health Campus serves a diverse population of seniors, including those seeking assistance with daily activities, memory care for individuals with cognitive challenges, and rehabilitation services for those recovering from injuries or illnesses. The facility aims to create a supportive environment for all residents, ensuring they feel safe and cared for.
Levels of Care
The facility provides multiple levels of care, including assisted living for those who need help with daily tasks, memory care for individuals with dementia and other cognitive impairments, and skilled nursing for residents requiring medical attention and rehabilitation. This range of services allows families to find appropriate care solutions tailored to their loved ones’ specific needs.
Living Options & Amenities
Residents at West River Health Campus enjoy a variety of living options, including private suites and apartments. The facility is well-maintained and offers inviting common areas for socialization. Amenities include outdoor spaces for gardening and relaxation, as well as engaging activities designed to enrich the residents’ daily lives.
Dining & Activities
Dining at West River is designed to be a pleasant experience, with healthy and colorful meals provided to residents. Activities are organized regularly, including exercise classes, art projects, and social outings, which help to foster a sense of community and engagement among residents.
What Families Say
Families often express their appreciation for the care their loved ones receive at West River. Many reviews highlight the positive experiences residents have with staff, noting the compassionate and attentive nature of the caregivers. However, there are also mentions of concerns regarding cleanliness and staff communication, indicating a need for ongoing improvements in these areas.
Room for Improvement
While many families commend the care provided at West River Health Campus, some reviews indicate issues with staff responsiveness and the overall cleanliness of certain areas. Addressing these concerns may enhance the experience for both residents and their families.
Summary
West River Health Campus offers a comprehensive range of senior care services in Evansville, Indiana, with a strong emphasis on compassion and community. While many families report positive experiences with the staff and care provided, there are areas for improvement regarding cleanliness and communication. Overall, West River aims to create a nurturing environment where seniors can thrive.
