Overview
River Mills Assisted Living at Chicopee Falls, located in Chicopee, Massachusetts, is a high-quality assisted living community that opened in 2019. The facility offers a blend of modern amenities and a compassionate care approach, featuring 73 Assisted Living apartments and 22 Memory Support apartments. Residents benefit from a dedicated team, on-site care services, and engaging programs designed to enhance their quality of life.
Services & Support
River Mills provides a range of services tailored to meet the needs of its residents, including assisted living and memory care. The community emphasizes the importance of social interaction and engagement through various activities, aiming to improve overall well-being. Residents have access to nutritious dining options, with meals served in a cheerful dining environment.
Care Approach & Staff
The care approach at River Mills is characterized by a compassionate and hands-on team. Many families express gratitude for the support provided by the executive director and staff, noting their accessibility and willingness to address concerns. However, some reviews indicate inconsistencies in staff documentation and engagement with residents, suggesting room for improvement in these areas.
Who They Serve
River Mills serves seniors in and around Chicopee, including those requiring assisted living and memory care. The community is noted for its welcoming atmosphere, making it a suitable choice for families seeking a supportive environment for their loved ones.
Living Options & Amenities
The facility features a variety of living options, including studios and one-bedroom deluxe apartments. Residents enjoy beautifully maintained grounds and amenities designed to foster a sense of community and belonging.
What Families Say
Families generally appreciate the compassionate care and supportive environment at River Mills. Many express satisfaction with the level of communication from staff and the overall atmosphere. However, there are concerns regarding the handling of medication and the engagement of residents in activities, with some families feeling that more could be done to ensure a stimulating environment.
Room for Improvement
While many families report positive experiences, some reviews highlight issues with medication management and staff responsiveness. Families have noted instances of inadequate documentation and a lack of engaging activities for residents, suggesting that the facility could enhance its support and care practices.
Summary
River Mills Assisted Living at Chicopee Falls offers a supportive and welcoming environment for seniors in Chicopee, Massachusetts. With a focus on compassionate care and community engagement, it provides a range of services to meet the needs of its residents. While many families express satisfaction, there are areas identified for improvement, particularly regarding medication management and resident engagement in activities.
