Overview
The Courte at Citrus Heights, located in Citrus Heights, California, is a senior living community that specializes in memory care and assisted living services for residents diagnosed with Alzheimer’s and other forms of dementia. As part of the Frontier Senior Living network, The Courte offers a supportive environment enriched by their Spark™ Lifestyle Program, which emphasizes engagement and meaningful activities tailored to the needs of each resident.
Services & Support
The Courte provides a range of services designed to support residents with memory care needs. Their dedicated staff is known for being attentive and compassionate, ensuring that each resident receives personalized care. Families appreciate the excellent communication from the staff, who keep them informed about any changes in their loved one’s condition and involve them in care decisions.
Care Approach & Staff
The care approach at The Courte is centered around respect and dignity for each resident. The staff is described as patient, loving, and proactive in creating a welcoming atmosphere. Reviews highlight the exceptional kindness displayed by caregivers, who engage residents in various activities to promote social interaction and cognitive stimulation. The management team is also noted for their responsiveness and commitment to providing a high-quality living experience.
Who They Serve
The Courte primarily serves seniors with memory care needs, including those with Alzheimer’s and other dementias. The community is designed to foster a family-like environment, making it easier for residents to feel at home and connected with both staff and peers.
Living Options & Amenities
The facility is noted for its clean and well-maintained environment, which contributes to a pleasant living experience. Residents benefit from a variety of engaging activities, including arts and crafts, exercise sessions, and social gatherings, which are integral to the community’s approach to memory care.
Dining & Activities
Dining at The Courte is complemented by a focus on nutrition and resident preferences. The activities program is particularly praised for its variety, offering options that cater to different cognitive abilities and interests. This helps to keep residents active and engaged, promoting overall well-being.
What Families Say
Families consistently express satisfaction with the level of care their loved ones receive at The Courte. Many reviews emphasize the positive atmosphere, characterized by laughter and joy among residents and staff. Families feel reassured knowing that their loved ones are in a nurturing environment where their happiness and health are prioritized.
Room for Improvement
Some reviews mention challenges with communication regarding care levels and approval processes, particularly during the move-in phase. Families have noted instances of delays and changes in care assessments that led to confusion. Addressing these concerns may enhance the overall experience for new residents and their families.
Summary
The Courte at Citrus Heights stands out as a compassionate senior living community that prioritizes memory care and individualized support. With a dedicated staff, engaging activities, and a warm, inviting environment, families can feel confident that their loved ones are receiving high-quality care. While there are areas for improvement in communication and administrative processes, the overall sentiment reflects a strong commitment to resident well-being and satisfaction.
