Overview
Brookdale Senior Living – Milwaukee Office, located in Milwaukee, Wisconsin, is a national leader in senior living solutions, focusing on helping individuals age well. The community offers a variety of specialized services designed for seniors, including independent living, assisted living, memory care, skilled nursing, home health, therapy, and hospice care. The staff is dedicated to providing compassionate service and forming genuine bonds with residents and their families.
Services & Support
Brookdale provides a comprehensive range of senior care options, including assisted living facilities, independent living, memory care, skilled nursing, and hospice services. The community emphasizes a collaborative care approach, ensuring that wellness and individual needs are prioritized. Staff members are available 24 hours a day, seven days a week, to assist residents with various needs, including medication management and housekeeping.
Care Approach & Staff
The care approach at Brookdale focuses on building genuine relationships and providing personalized support. Reviews highlight the loving and caring nature of the staff, with many residents feeling as though they are living with family. The community is committed to enriching the lives of seniors through compassion, respect, excellence, and integrity.
Who They Serve
Brookdale serves a diverse population of seniors, including those seeking independent living, assisted living, memory care, and skilled nursing services. Families looking for a supportive environment for their loved ones can find a variety of options tailored to different needs and preferences.
Dining & Activities
Residents at Brookdale can enjoy a range of dining options and activities designed to promote socialization and engagement. The community encourages residents to participate in various activities that foster connections and shared interests, contributing to a vibrant living experience.
What Families Say
Feedback from families is mixed, with some expressing satisfaction with the care provided to their loved ones. Positive comments highlight the caring staff and the welcoming atmosphere that makes residents feel at home. However, there are concerns regarding communication and transparency about costs and processes, which some families found lacking. Issues related to billing and the handling of pet policies have also been noted, suggesting that improvements could be made in these areas.
Room for Improvement
Several reviews indicate areas where Brookdale could enhance its services, particularly regarding communication with families about costs and procedures. Some families reported unexpected charges and a lack of clarity surrounding policies, which could lead to frustration. Addressing these concerns may improve the overall experience for residents and their families.
Summary
Brookdale Senior Living – Milwaukee Office offers a range of senior living options and services aimed at supporting the well-being of its residents. While many families appreciate the caring staff and supportive environment, there are noted areas for improvement in communication and transparency. Overall, Brookdale strives to create a nurturing community where seniors can thrive.
