Overview
Serenity Oaks Assisted Living And Memory Care, located in Live Oak, Texas, provides various services aimed at supporting seniors, including assisted living and memory care. The facility has undergone changes in ownership, which some families have noted in their reviews.
Services & Support
The facility offers a range of services designed to cater to the needs of seniors, including assistance with daily activities, memory care for residents with Alzheimer’s or dementia, and hospice care. Residents have access to various therapies and activities, promoting both physical and social engagement.
Care Approach & Staff
Reviews indicate a mixed perception of the staff’s attentiveness and care. While some families have praised the staff for their friendliness and dedication, others have reported experiences of rudeness and disinterest. The facility’s management has changed, which might contribute to varying experiences among residents and their families.
Living Options & Amenities
Serenity Oaks features clean and comfortable living spaces, with well-maintained common areas. The courtyard is noted for its pleasant landscaping, providing a space for residents to enjoy the outdoors. However, some reviews have raised concerns about cleanliness, mentioning issues such as roaches and unsanitary conditions in the kitchen.
Dining & Activities
The facility offers dining options that some residents and their families have found to be satisfactory, with monthly celebrations and activities that encourage social interaction. Scheduled hydration and snack times are also available, contributing to residents’ overall well-being.
What Families Say
Feedback from families is varied. Many appreciate the welcoming atmosphere and the care their loved ones receive, while others have expressed serious concerns about cleanliness and staff behavior. Some families recommend visiting the facility to assess its suitability for their loved ones, especially in light of the recent changes in ownership.
Room for Improvement
Several reviews highlight significant concerns regarding cleanliness and staff engagement. Issues such as pest presence and reports of unsatisfactory management practices suggest that there is room for improvement in maintaining a safe and welcoming environment for residents.
Summary
Serenity Oaks Assisted Living And Memory Care offers a variety of services for seniors in Live Oak, Texas. While some families have had positive experiences with the care and activities provided, others have raised serious concerns about cleanliness and staff interactions. Prospective residents and their families may want to visit the facility to form their own impressions, especially considering the recent changes in ownership.