Overview
Noble House of Jacksonville, located in Jacksonville, Florida, is an assisted living facility that aims to provide quality care in a familial environment. The facility features semi-private suites and offers a range of amenities designed to promote a sense of community among residents.
Services & Support
Noble House provides tailored care through a highly-trained staff, focusing on the individual needs of residents. Services include assistance with daily activities, medication management, and transportation to appointments. The facility also offers memory care services for residents who require specialized support.
Living Options & Amenities
The community features a variety of amenities intended to enhance the living experience. Residents can enjoy a game room, a theater, and a library for leisure activities. There is also a café for socializing and dining. However, some reviews indicate that the facilities could benefit from upgrades, as there are mentions of shabby furniture and cleanliness issues.
Dining & Activities
Dining options are available within the facility, although some residents have expressed dissatisfaction with the quality and variety of food provided. Activities are organized to engage residents, but there have been reports of noise and chaos during meal times, which detracts from the dining experience.
What Families Say
Reviews of Noble House present a mixed picture. While some families appreciate the attentive care and supportive staff, others have raised serious concerns about cleanliness and the overall environment. Issues such as unpleasant odors and inadequate supervision have been highlighted by multiple reviewers. Positive feedback mentions the compassion of the care staff and the supportive community atmosphere, though these sentiments are overshadowed by significant negative experiences reported by others.
Room for Improvement
There are notable concerns regarding the cleanliness of the facility, with multiple comments about unpleasant odors and dirty conditions. Some families have expressed worries about the level of care provided, including reports of neglect and inadequate responses from management regarding resident safety.
Summary
Noble House of Jacksonville offers a range of assisted living and memory care services in a community-focused environment. While there are positive aspects regarding the staff’s attentiveness and the variety of amenities, significant concerns about cleanliness and resident care have been raised by families. These issues suggest that prospective residents and their families should carefully consider their options and visit the facility to ensure it meets their expectations for quality care.
