Overview
Bickford of West Lansing, located in Lansing, Michigan, is a family-owned senior living community that offers assisted living, independent living, and memory care services. This facility is dedicated to providing a warm and inviting atmosphere where residents can thrive. With a focus on personalized care and a wide variety of social activities, Bickford aims to enhance the quality of life for its residents.
Services & Support
Bickford of West Lansing provides a range of services tailored to meet the needs of its residents. This includes assistance with daily activities such as meals, grooming, and medication management in their assisted living program. For those with dementia, the Montessori Memory Care approach is utilized, designed to empower seniors and help them engage meaningfully with their surroundings. The community also emphasizes an active lifestyle with numerous social activities and events planned throughout the month.
Care Approach & Staff
The care team at Bickford is noted for being warm, welcoming, and compassionate. Many reviews highlight the dedication of the staff, with an emphasis on their responsiveness and commitment to creating a family-oriented environment. Recent changes in management have reportedly improved the overall atmosphere and quality of care. However, some concerns regarding staffing levels have been raised, indicating occasional challenges in responsiveness.
Living Options & Amenities
Residents at Bickford of West Lansing enjoy a beautiful and clean facility that feels like home. The community is designed to foster a friendly atmosphere, where residents can socialize and participate in various activities. The building itself is described as warm and comfortable, contributing to a positive living experience.
What Families Say
Feedback from families is generally positive, with many praising the staff for their professionalism and caring nature. Residents are often described as happy and engaged, with staff members who consistently smile and interact positively with them. However, there have been some reports of understaffing during busy times, which has led to concerns about timely assistance for residents.
Room for Improvement
While many families appreciate the care provided, there are concerns regarding staffing levels at times, which can impact the responsiveness of the team. Some reviews suggest that improvements in staff availability could enhance the overall experience for residents and their families.
Summary
Bickford of West Lansing offers a supportive and engaging environment for seniors, focusing on compassionate care and active living. While the facility boasts a dedicated team and a welcoming atmosphere, addressing staffing concerns could further improve the quality of care. Overall, Bickford appears to be a solid choice for families seeking a nurturing community for their loved ones.
