Overview
Fountain Hills Assisted Living & Memory Care, located in Lubbock, Texas, is dedicated to providing exceptional care for its residents. With a focus on creating a warm and engaging environment, the facility offers both assisted living and memory care services tailored to individual needs.
Services & Support
The facility provides a range of services designed to support the physical and emotional well-being of residents. This includes personalized care plans developed by trained staff, home-cooked meals served in a family-style dining room, and daily activities that promote social interaction and mental engagement. Additionally, laundry and housekeeping services are available to ensure a comfortable living experience.
Care Approach & Staff
Fountain Hills emphasizes a low resident-to-caretaker ratio, allowing staff to give personalized attention to each resident. Reviewers note that the staff is well-trained, compassionate, and dedicated to meeting the needs of the residents. The facility is described as clean and homelike, contributing to a comforting atmosphere for both residents and their families.
Who They Serve
The facility caters to a diverse group of seniors, including those requiring memory care and those who do not. This inclusive approach allows for a community where residents can feel at home, regardless of their specific care needs.
Living Options & Amenities
Fountain Hills offers a beautiful facility where residents can personalize their living spaces to make them feel more like home. The environment is designed to be safe and engaging, fostering a sense of community among residents.
Dining & Activities
Residents enjoy home-cooked meals that cater to their personal preferences, enhancing their dining experience. Daily activities are organized to support physical, mental, and social well-being, ensuring that residents remain active and engaged.
What Families Say
Families express confidence in the care provided at Fountain Hills, highlighting the genuine compassion and respect shown by the staff. Many reviews reflect a positive atmosphere, with residents feeling valued and cared for in a home-like environment.
Room for Improvement
Some feedback indicates that communication could be improved, as there have been instances of rudeness noted by families when contacting the facility.
Summary
Fountain Hills Assisted Living & Memory Care in Lubbock, Texas, stands out for its commitment to personalized care and a supportive community atmosphere. With a focus on both assisted living and memory care, the facility prioritizes the well-being of its residents through dedicated staff, engaging activities, and a warm, inviting environment.
