Overview
Bartram Lakes Assisted Living Facility – Brooks Rehabilitation, located in Jacksonville, Florida, is dedicated to providing a nurturing environment for seniors. This 61-unit assisted living facility offers both permanent and respite-care stays, ensuring that residents receive the customized care they need while enjoying a vibrant lifestyle. With beautiful living spaces, walking trails, and a fishing pond, Bartram Lakes promotes a fulfilling life for its residents.
Services & Support
Bartram Lakes offers a range of services including assisted living, memory care, rehabilitation, and respite care. Residents benefit from a variety of social activities designed to engage and enrich their lives. The facility is equipped to provide the necessary support for seniors to thrive while maintaining their independence.
Care Approach & Staff
The staff at Bartram Lakes is frequently praised for their dedication and professionalism. Many families have noted the approachable nature of the front desk staff, who are described as understanding and helpful. The activities team ensures that residents have ample opportunities for engagement, while nursing staff are available to address medical needs. Families report feeling reassured knowing that their loved ones are well cared for.
Dining & Activities
Dining at Bartram Lakes is a highlight for many residents. The culinary team is committed to providing delicious meals that cater to the preferences of the residents. Daily activities are organized to keep residents active and socially engaged, fostering a sense of community and friendship among them.
Location & Access
Bartram Lakes is conveniently located within the same building as Brooks Rehabilitation, providing easy access to additional medical support if needed. This proximity offers peace of mind to families, knowing that specialized care is readily available.
What Families Say
Families consistently express gratitude for the care their loved ones receive at Bartram Lakes. Many reviews highlight the kindness and professionalism of the staff, as well as the welcoming atmosphere of the facility. One family noted that the transition for their loved one was made smooth by the attentive admissions director, while others appreciate the engaging activities that help residents maintain social connections.
Room for Improvement
While many families have had positive experiences, there are some concerns regarding communication and response times from nursing staff. A few reviews mention instances where timely assistance was lacking, which has raised concerns among families about the level of care during critical moments.
Summary
Overall, Bartram Lakes Assisted Living Facility – Brooks Rehabilitation is recognized for its caring staff and engaging environment, making it a commendable choice for families seeking assisted living options in Jacksonville, Florida. The facility’s commitment to providing personalized care and a vibrant lifestyle for its residents stands out, though some areas may benefit from improved communication and responsiveness.
