Overview
Gateway Living, located in Springfield, Oregon, has been providing compassionate care to residents in Lane County since 1991. This locally owned facility specializes in memory care, catering to the unique needs of individuals with dementia and Alzheimer’s disease. With a dedicated staff trained to offer personalized support, Gateway Living aims to create a comfortable and homelike environment for its residents.
Services & Support
Gateway Living offers 24-hour personal care, focusing primarily on memory care services. The staff is committed to understanding and addressing the specific requirements of residents, tailoring their care to ensure each individual receives the attention they need. The facility is designed to be a sanctuary for those needing assistance, with an emphasis on compassionate care.
Care Approach & Staff
The approach at Gateway Living is centered around compassion and professionalism. The staff includes well-trained caregivers who strive to provide a nurturing environment for residents. However, experiences shared by families indicate a mixed perception of care quality, with some praising the dedication of the staff, while others have raised concerns about the overall level of care and cleanliness within the facility.
Who They Serve
Gateway Living primarily serves residents with memory care needs, including those with dementia and Alzheimer’s disease. The facility aims to support individuals in a respectful and caring manner, ensuring that their specific challenges are met with understanding and patience.
Living Options & Amenities
The campus consists of 11 custom-built houses that provide a safe and secure living environment for residents. These homes are designed specifically for individuals requiring memory care, promoting a cozy and comfortable atmosphere.
What Families Say
Feedback from families reflects a range of experiences at Gateway Living. Some families have expressed satisfaction with the care their loved ones receive, highlighting the compassion and dedication of the staff. Conversely, there are significant concerns regarding the cleanliness of the facility and the adequacy of care, with reports of residents experiencing neglect in terms of nutrition and hygiene.
Room for Improvement
Several reviews indicate areas where Gateway Living could enhance its services. Issues related to cleanliness, communication, and overall care quality have been noted, suggesting a need for improvement in these aspects to better meet the expectations of residents and their families.
Summary
Gateway Living in Springfield, Oregon, offers specialized memory care services in a supportive environment. While the facility has received positive feedback for its caring staff, there are notable concerns regarding the quality of care and cleanliness. Families considering this option should weigh these factors carefully as they seek the best living arrangements for their loved ones.
