Overview
Madison York Assisted Living, located in Rego Park, New York, is an assisted living facility that provides 24-hour comprehensive care to adults of all ages. The facility aims to support residents in developing essential skills for restoring their independence, offering a range of services that include skilled nursing and rehabilitation programs. Madison York is licensed by the Department of Health and participates in Medicare and Medicaid programs.
Services & Support
Madison York Assisted Living offers a variety of services tailored to meet the needs of its residents. This includes assistance with daily living activities, memory care, and skilled nursing. The facility is designed to provide a supportive environment, and many families have noted the compassionate and attentive nature of the staff. Residents receive three nutritious meals daily, with additional snacks provided, ensuring their dietary needs are met.
Care Approach & Staff
The care approach at Madison York emphasizes respect and dignity for all residents. While some reviews highlight the dedication of the staff, others have raised concerns about cleanliness and overall conditions within the facility. Nevertheless, many families appreciate the commitment of the administration and the staff’s responsiveness to residents’ needs, particularly during challenging times like the COVID-19 pandemic.
Living Options & Amenities
Residents at Madison York benefit from a modern and inviting living environment. The facility is equipped with various amenities to promote socialization and engagement, including indoor and outdoor activities. Families have noted that the facility is well-maintained, although some have expressed concerns regarding cleanliness in certain areas.
What Families Say
Feedback from families varies significantly. Some express high satisfaction with the care and support provided, praising the staff for their attentiveness and the facility for its welcoming atmosphere. Others, however, have reported issues with cleanliness, food quality, and staff responsiveness, urging prospective residents to consider these factors carefully.
Room for Improvement
Several reviews indicate that Madison York Assisted Living has notable areas for improvement, particularly regarding cleanliness and food service. Concerns have been raised about the maintenance of the facility and the quality of meals provided to residents. Addressing these issues could enhance the overall living experience for residents.
Summary
Madison York Assisted Living in Rego Park, New York, provides a range of services aimed at supporting adults with varying care needs. While many families commend the compassionate staff and the supportive environment, there are significant concerns regarding cleanliness and food quality that potential residents should consider. Overall, Madison York presents both strengths and challenges, making it essential for families to weigh their options carefully.