Overview
Parc Provence, located in Creve Coeur, Missouri, offers a comprehensive continuum of memory care services, including assisted living and skilled nursing. With over 20 years of experience, this facility is recognized for its dynamic approach to “Person-Centered Care,” which aims to maintain the dignity and well-being of residents with cognitive impairments. Parc Provence provides a safe and supportive environment that benefits both residents and their families.
Services & Support
Parc Provence specializes in memory care, offering full-time nursing care for individuals with Alzheimer’s and dementia. The facility features five levels of care tailored to the varying needs of residents, ensuring that each individual receives appropriate support. In addition to nursing care, residents have access to physical, occupational, and speech therapy, enhancing their overall quality of life.
Care Approach & Staff
The staff at Parc Provence is noted for their compassion and attentiveness. Many families express appreciation for the warm and caring environment, highlighting that caregivers not only meet medical needs but also engage residents in meaningful interactions. However, some reviews indicate concerns regarding staffing levels, particularly in higher care units, which may affect the engagement and support provided to residents.
Who They Serve
Parc Provence primarily serves individuals with memory care needs, including those with Alzheimer’s and dementia. The facility is designed to accommodate residents at various stages of cognitive decline, providing specialized care and support for each level. Families looking for a nurturing environment for their loved ones often find comfort in the services offered at Parc Provence.
Living Options & Amenities
The facility boasts a beautiful layout and spacious rooms, designed to create a welcoming atmosphere. Residents benefit from a variety of daily activities, including health and fitness programs, creative therapies, and entertainment options. The dining experience is also emphasized, with meals prepared on-site, ensuring that residents enjoy nutritious and appealing food.
What Families Say
Families commend Parc Provence for the compassionate care their loved ones receive. Many express gratitude for the positive impact on their relatives’ well-being, noting improvements in mood and engagement. However, there are mixed reviews regarding administrative communication and staffing consistency, with some families feeling that their concerns were not adequately addressed. Overall, many families recommend Parc Provence for its supportive environment and quality of care.
Room for Improvement
While many families praise the care at Parc Provence, some reviews point to challenges with staffing levels in certain units, which may hinder the delivery of personalized care. Additionally, concerns about communication with management and administrative support have been raised, indicating areas where improvements could enhance the overall experience for residents and their families.
Summary
Parc Provence in Creve Coeur, Missouri, is a recognized leader in memory care, offering a range of services from assisted living to skilled nursing. With a focus on personalized care and a supportive environment, the facility aims to enhance the quality of life for residents with cognitive impairments. While many families express satisfaction with the care provided, there are areas identified for potential improvement, particularly in staffing and communication.