Overview
Harmony House Manor Inc, located in Johnstown, Pennsylvania, offers assisted living and memory care services. The facility has received mixed reviews from families, highlighting significant concerns regarding care quality, staffing, and living conditions.
Services & Support
The facility provides memory care and assisted living services. However, many reviews express dissatisfaction with the level of care and support offered. Families have reported a lack of activities and social interaction for residents, which is crucial for their well-being. Concerns about inadequate staffing have also been raised, with reports of staff members being unavailable or not adequately trained to handle residents with dementia.
Dining & Activities
Dining experiences at Harmony House Manor Inc appear to be a significant issue, with multiple reviewers criticizing the quality and variety of food provided. Residents reportedly have no menu options and are often left without adequate drink access. Furthermore, many families noted a lack of activities, which is essential for engaging residents and promoting a healthy social environment.
Room for Improvement
Reviews indicate several areas needing improvement at Harmony House Manor Inc. Many families reported unsanitary conditions, including unpleasant odors and dirty rooms. Additionally, concerns were raised about the lack of supervision in bathrooms and the overall cleanliness of the facility. The requirement for a non-refundable deposit has also been criticized, with families questioning its purpose given the reported state of the facility.
What Families Say
Feedback from families is deeply mixed, with some expressing gratitude for the care their loved ones received, while others reported distressing experiences. Positive comments often mention specific staff members who provided attentive care, while negative reviews highlight serious allegations of neglect and mistreatment. Many families urge others to reconsider placing their loved ones in this facility due to the concerning reports of care quality and environment.
Summary
Harmony House Manor Inc in Johnstown, Pennsylvania, presents a complex picture for families seeking assisted living and memory care. While some families report positive interactions and care, numerous reviews raise serious concerns about the facility’s cleanliness, staff availability, and overall resident well-being. Families are encouraged to thoroughly evaluate their options and consider the reported experiences of others before making a decision.
