Overview
ProCare Home Health & Assisted Living, located in Baltimore, Maryland, is dedicated to providing a high level of care while also emphasizing the importance of independence and choice for its residents. The facility aims to create a welcoming environment where residents can feel at home and enjoy their lives, supported by a compassionate staff.
Services & Support
ProCare offers a range of services, including assisted living, memory care, hospice, and home health support. Residents receive specialized attention through tailored care programs that cater to their individual needs. The facility provides maintenance-free living, which includes housekeeping, laundry services, and three well-balanced meals with snacks available throughout the day. Additionally, residents benefit from medication management, entertainment, and activities designed to enhance their quality of life.
Care Approach & Staff
The staff at ProCare is noted for their attentiveness and kindness, treating residents as family. Many families express gratitude for the professional yet loving approach of the caregivers, particularly in challenging times. The owner is described as deeply caring, often visiting residents to ensure they feel comfortable and familiar with their new environment.
Who They Serve
ProCare serves a diverse population, including individuals requiring assisted living, memory care, and hospice services. Families have shared positive experiences regarding the care provided to their loved ones, particularly for those with conditions such as dementia. The staff’s commitment to maintaining dignity and respect during difficult times is frequently highlighted.
Dining & Activities
Residents at ProCare enjoy well-prepared meals that are both nutritious and appealing. The facility emphasizes the importance of providing a pleasant dining experience, and many families have noted the quality and presentation of the food. Additionally, various activities are organized to engage residents and foster a sense of community.
Room for Improvement
While many reviews are positive, there are concerns regarding the monitoring of residents, particularly those at risk of falls. Some families have reported incidents where residents fell, indicating a need for increased supervision in certain areas.
Summary
Overall, ProCare Home Health & Assisted Living is recognized for its compassionate care and supportive environment. Families appreciate the dedication of the staff and the personalized attention given to each resident. While there are areas for improvement, the facility remains a recommended option for those seeking assisted living and hospice care in Baltimore.
