Overview
UHS Senior Living at Ideal, located in Endicott, New York, is an assisted living facility that provides a range of elderly care services. This facility offers independent living apartments, assisted living, skilled nursing care, and short-term rehabilitation programs. UHS Senior Living at Ideal is Medicare and Medicaid certified and is designed to support residents in regaining their independence after illness, surgery, or injury.
Services & Support
The facility offers a variety of services including occupational therapy, rehabilitation, and skilled nursing care. Residents have access to private one- or two-bedroom units, and the rental package includes meals, housekeeping, utilities, transportation, and activities. The focus is on providing a supportive environment that encourages independence and well-being.
Care Approach & Staff
Staff members at UHS Senior Living at Ideal are described as caring and respectful, with many reviewers noting the supportive nature of the nursing and therapy teams. The environment fosters dignity for residents, and families appreciate the quick response to concerns, despite occasional understaffing. The facility has implemented strict protocols to ensure safety, particularly in light of health concerns.
Who They Serve
UHS Senior Living at Ideal serves a diverse population of seniors, including those in need of independent living and those requiring more intensive care in skilled nursing or rehabilitation settings. Families have expressed satisfaction with the care provided to their loved ones, highlighting the facility’s ability to create a sense of home for residents.
Living Options & Amenities
Residents can enjoy casual meals in a dining room designed for relaxed conversations. The facility also offers amenities such as free transportation to local stores and physician offices, which enhances accessibility for residents. The community atmosphere is further enriched by organized activities that encourage social interaction.
What Families Say
Families have shared positive experiences regarding the cleanliness of the facility and the quality of care their loved ones receive. One family noted the celebration of a resident’s 100th birthday, which included a party organized by the staff, showcasing the community’s commitment to honoring residents. However, some families have mentioned concerns about communication difficulties and occasional issues with lost personal items.
Room for Improvement
While many reviews are positive, there are mentions of communication challenges, particularly in reaching staff by phone. Additionally, some residents have experienced delays in receiving assistance, and there are occasional concerns about the management of personal belongings.
Summary
UHS Senior Living at Ideal provides a supportive and respectful environment for seniors in Endicott, New York. With a range of living options and services, the facility aims to promote independence while ensuring that residents receive the care they need. Families appreciate the attentive staff and the community-focused atmosphere, making it a viable option for those seeking senior care.