Overview
Grand Oaks Assisted Living Community, located in Washington, District Of Columbia, offers a range of services for seniors, including assisted living, memory care, and independent living. The community aims to provide a supportive environment with personalized assistance and various activities designed to enhance residents’ quality of life.
Services & Support
The facility offers a variety of services, including specialized memory care for individuals with Alzheimer’s disease and other memory-related disorders. Residents can also benefit from physical therapy and respite care, providing families with additional support when needed.
Care Approach & Staff
Reviews indicate that the staff at Grand Oaks is generally knowledgeable and friendly, contributing to a welcoming atmosphere. However, some concerns have been raised regarding staff turnover and the quality of care in certain instances. Families appreciate the communication from management, especially during challenging times, such as the COVID-19 pandemic, where regular updates and virtual meetings were provided to keep families informed.
Dining & Activities
The dining experience at Grand Oaks has received mixed feedback. While some residents and their families praise the quality of meals and the variety offered, others have reported issues with food safety and kitchen cleanliness. The community also provides a range of activities aimed at engaging residents and promoting social interaction, which many residents find enjoyable.
Room for Improvement
Several reviews highlight areas for improvement, including concerns about cleanliness, maintenance issues such as hot water availability, and reports of a kitchen shutdown due to a vermin infestation. These issues suggest a need for better management and oversight to ensure a consistently safe and comfortable environment for residents.
Summary
Grand Oaks Assisted Living Community presents a mixed picture for prospective residents and their families. While many appreciate the friendly staff and range of services, there are notable concerns regarding cleanliness, food safety, and overall management. Families considering this community should weigh these factors carefully as they make their decision.
