Overview
Jasmin Terrace at Yucca Valley, located in Yucca Valley, California, is an assisted living facility that aims to provide a comfortable environment for its residents. While some families have expressed satisfaction with the care provided, experiences vary widely among residents and their families.
Services & Support
The facility offers assisted living services designed to support individuals who may need help with daily activities. Some reviews highlight the administrative staff’s commitment to following up on residents’ care and ensuring they feel at home.
Care Approach & Staff
Feedback regarding the staff at Jasmin Terrace is mixed. Some families appreciate the friendliness and accommodating nature of the staff, noting that their loved ones felt comfortable during their stay. However, there are concerning reports about inadequate communication from medical personnel and issues with staff responsiveness, particularly during health crises.
Who They Serve
Jasmin Terrace serves individuals who require assistance with daily living and may have memory care needs. However, the facility has faced criticism regarding its ability to adequately support residents, especially during the COVID-19 pandemic.
Room for Improvement
Several reviews indicate significant concerns about the facility, including reports of poor hygiene, inadequate food quality, and insufficient staff communication. There are alarming claims regarding the handling of health issues, particularly related to COVID-19, which have raised concerns about resident safety and care.
Summary
Jasmin Terrace at Yucca Valley offers assisted living services in a setting that some families find welcoming. However, the facility has received mixed reviews, with notable concerns about staff communication, hygiene, and health management. Families considering this facility may want to weigh these factors carefully against their loved ones’ specific needs.
