Overview
TerraBella Indian Trail, located in Monroe, North Carolina, is dedicated to providing seniors with an active and healthy lifestyle through high-quality Assisted Living and Memory Care services. The community emphasizes maintaining independence and creating opportunities for residents to thrive in a supportive environment.
Services & Support
TerraBella offers a range of services tailored to meet the needs of seniors, including assisted living and memory care. The facility provides chef-prepared dining and various amenities designed to enhance residents’ quality of life.
Care Approach & Staff
The care approach at TerraBella focuses on individualized attention and support. Families have noted the warmth and dedication of the staff, with many expressing appreciation for the friendly and knowledgeable team members. However, there have been significant concerns regarding management and communication within the facility, with some families reporting difficulties in reaching staff and receiving timely responses to their inquiries.
Who They Serve
TerraBella Indian Trail serves seniors in need of assisted living and memory care. The facility aims to provide a nurturing environment where residents can maintain their independence while receiving the necessary support.
Room for Improvement
While many families have expressed positive experiences regarding the warmth and care provided, there are notable concerns about management practices and communication issues. Some reviews indicate that families faced challenges in reaching staff and receiving adequate responses regarding their loved ones’ care. The facility has also been criticized for instances of negligence and mismanagement, which have raised concerns about the safety and quality of care provided to residents.
Summary
In summary, TerraBella Indian Trail offers a supportive environment for seniors, with a focus on assisted living and memory care services. While many families appreciate the community’s warmth and dedication, there are ongoing concerns regarding management and communication that potential residents and their families should consider when evaluating care options.
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