Overview
MorningStar Assisted Living & Memory Care at Jordan Creek, located in West Des Moines, Iowa, is dedicated to providing a supportive and vibrant environment for seniors. The community focuses on creating a true home for its residents, offering a range of services that promote comfort, wellness, and a sense of belonging. With 56 assisted living suites and 29 secure memory care suites, the facility caters to individuals with varying levels of care needs, including those with Alzheimer’s Disease and other forms of dementia.
Services & Support
The facility offers a variety of services designed to enhance the quality of life for its residents. These include assisted living, memory care, hospice care, and rehabilitation services. The community emphasizes personalized care and support, ensuring that residents receive the attention they need around the clock. Many families have expressed appreciation for the staff’s dedication and willingness to accommodate individual needs, particularly during challenging times.
Care Approach & Staff
The care approach at MorningStar is centered around compassion and community. Families have noted that the staff is generally friendly, with some caregivers going above and beyond to foster a welcoming environment. However, there have been mixed reviews regarding the responsiveness of the nursing staff, with some experiences indicating a need for improvement in timely assistance and communication.
Who They Serve
MorningStar serves a diverse group of seniors, including those requiring assistance with daily living activities and individuals with memory impairments. The facility aims to create a supportive community where residents can thrive and engage with one another, contributing to a vibrant social atmosphere.
Dining & Activities
While the community offers a variety of dining options and engaging activities, some families have expressed dissatisfaction with the food service, citing issues with menu availability and meal quality. Despite these concerns, many residents enjoy the planned activities and social events, which are designed to enhance their daily lives and foster connections among residents.
Location & Access
Situated in West Des Moines, Iowa, MorningStar is accessible for families looking to visit their loved ones. The location is designed to provide a resort-style living experience, with beautiful surroundings and a welcoming atmosphere that contributes to a sense of home.
What Families Say
Overall, families have shared positive experiences regarding the community’s environment and the care provided. Many appreciate the friendly staff and the sense of family created within the facility. However, some reviews highlight areas for improvement, particularly concerning staff responsiveness and dining services.
Room for Improvement
There have been consistent concerns regarding the responsiveness of some staff members, particularly in the nursing department. Families have reported instances where assistance was delayed or care needs were not adequately met. Additionally, the dining service has received criticism for not delivering the promised menu items and for food quality.
Summary
MorningStar Assisted Living & Memory Care at Jordan Creek offers a supportive environment for seniors in West Des Moines, Iowa. With a focus on compassionate care, the facility provides a range of services tailored to meet the needs of its residents. While many families express gratitude for the staff and community atmosphere, attention to dining services and staff responsiveness could enhance the overall experience for residents and their families.
