Overview
Brookstone Haven of Randleman, located in Randleman, North Carolina, is an assisted living facility dedicated to providing a home-like community for its residents. The facility aims to deliver superior care and services while surrounding each resident and their family with love and support. The emphasis is on creating an environment that fosters social interaction and healthy lifestyles.
Services & Support
Brookstone Haven offers a range of services designed to enrich the lives of its residents. These include personalized care plans and coordination with medical professionals. Staff members are available 24 hours a day to assist with emergencies and daily needs, ensuring that residents receive timely support whenever necessary.
Living Options & Amenities
The facility provides common spaces that encourage socialization among residents, which is an important aspect of community living. Residents can enjoy various activities that promote movement and interaction with peers. Additionally, Brookstone Haven offers meals for residents, alleviating the burden of cooking and allowing residents to focus on enjoying their time together.
Care Approach & Staff
The staff at Brookstone Haven has been noted for their caring and compassionate approach. Many families have expressed appreciation for the attentiveness of the staff, particularly in addressing the needs of residents with significant health issues. The facility fosters a supportive atmosphere where communication is encouraged among staff and residents alike.
What Families Say
Reviews of Brookstone Haven present a mixed picture. While many families commend the caring nature of the staff and the positive experiences of their loved ones, some have reported concerns regarding the facility’s cleanliness and responsiveness to issues. One reviewer highlighted a negative initial interaction with staff, citing a lack of guidance and respect. However, others have shared heartfelt testimonials about the strong bonds formed between residents and staff, emphasizing the facility’s role in providing a supportive community.
Room for Improvement
Feedback indicates that there are areas for improvement at Brookstone Haven. Some families have raised concerns about cleanliness and the quality of care, with specific mentions of pests and inadequate attention to residents’ needs. Addressing these issues may enhance the overall experience for residents and their families.
Summary
Brookstone Haven of Randleman is an assisted living facility focused on providing a supportive and engaging environment for its residents. While many families appreciate the compassionate care and community feel, there are notable concerns regarding cleanliness and staff interactions that the facility may need to address. Overall, Brookstone Haven strives to create a nurturing atmosphere for its residents, but potential families should consider both the positive feedback and areas for improvement when evaluating their options.