Overview
The Terrace at Chestnut Hill, located in Philadelphia, Pennsylvania, offers a unique community for both personal and memory care residents. This beautifully restored 19th-century mansion provides a warm and welcoming environment where residents can feel at home. Families appreciate the compassionate care provided by the staff, who are dedicated to creating a positive atmosphere for both residents and their loved ones.
Services & Support
The Terrace at Chestnut Hill specializes in various levels of care, including assisted living, memory care, and respite care. Residents benefit from personal care services that help with daily activities, such as bathing and dressing, while also receiving medication reminders. The community also offers short-term stays for individuals requiring temporary support after an injury or surgery.
Care Approach & Staff
The staff at The Terrace is often praised for their compassion and dedication. Many reviews highlight the executive director’s approachable and caring nature, fostering a supportive environment for residents and their families. The team is described as knowledgeable and attentive, ensuring that residents receive the necessary care and support. However, some reviews indicate that improvements are needed in communication regarding incidents, such as falls.
Who They Serve
The Terrace at Chestnut Hill serves a diverse group of residents, including those needing personal care and memory care. Families seeking a nurturing environment for their loved ones with dementia have noted the importance of connection and belonging within the community, which is supported by the staff and various activities offered.
Living Options & Amenities
Residents can choose from a variety of accommodating floor plans, including studio private and companion apartments, as well as wheelchair-accessible options. The community features beautiful walking gardens, an inspiring library, art and music rooms, and chef-prepared meals, enhancing the quality of life for residents.
Dining & Activities
Dining at The Terrace is highlighted as a positive experience, with chef-prepared meals served in a restaurant-style setting. The community provides a range of activities, including low-impact aerobics and strength training, which promote social interaction and engagement among residents.
What Families Say
Families express a high level of satisfaction with the care and support their loved ones receive at The Terrace. Many reviews commend the cleanliness of the facility and the welcoming atmosphere created by the staff. However, some families have raised concerns about specific staff interactions and communication regarding resident care.
Room for Improvement
While many families have had positive experiences, there are suggestions for improvement, particularly in communication about incidents involving residents. Some reviews indicate that timely notifications regarding falls and other issues could enhance the care experience.
Summary
The Terrace at Chestnut Hill is a well-regarded assisted living community in Philadelphia that offers compassionate care and a supportive environment for residents. With a focus on personal and memory care, the dedicated staff and various amenities create a nurturing atmosphere for both residents and their families. The community is recommended for those seeking a warm and engaging place for their loved ones.
