Overview
Sunrise of Jacksonville, located in Jacksonville, Florida, is a senior living community that emphasizes a holistic approach to care. With over 35 years of experience, the facility focuses on the specific wants and needs of its residents, providing personalized programming designed to enhance wellness and well-being. The community offers a range of services, including assisted living, memory care, and short-term stays.
Services & Support
Sunrise of Jacksonville provides a variety of services tailored to meet the diverse needs of seniors. These include assistance with daily activities such as dressing and bathing, medication management, and specialized support for residents with Alzheimer’s and other forms of dementia. The facility also offers engaging activities and excursions to local attractions, ensuring residents have opportunities for socialization and enjoyment.
Care Approach & Staff
The staff at Sunrise of Jacksonville is noted for their attentiveness and compassionate care. Many families have expressed appreciation for the dedication shown by the caregivers, who strive to create a nurturing environment for residents. Communication between management and families is emphasized, with efforts made to address concerns and enhance the overall experience for residents and their loved ones.
Who They Serve
Sunrise of Jacksonville serves a range of seniors, including those requiring assisted living, memory care, and short-term support. The facility is particularly noted for its memory care services, offering a dedicated environment for residents with dementia, where they can engage in meaningful activities and receive specialized care.
Living Options & Amenities
The community features well-appointed common areas for socialization and a selection of floor plans, allowing residents to choose accommodations that best suit their lifestyle. The facility is described as clean and attractively decorated, providing a comfortable and welcoming atmosphere for residents and their families.
Dining & Activities
Dining at Sunrise of Jacksonville is managed by a professional chef, offering residents a variety of meal options rather than a one-size-fits-all approach. Activities are designed to engage residents and provide purpose to their day, with many families noting the positive impact of these programs on their loved ones.
What Families Say
Families have shared mixed experiences regarding Sunrise of Jacksonville. Many commend the staff for their kindness and the quality of care provided, highlighting the positive relationships formed between residents and caregivers. However, some reviews point to challenges with communication and customer service, particularly regarding phone interactions with staff. Overall, many families express gratitude for the care their loved ones receive, while also noting areas for improvement.
Room for Improvement
While many families appreciate the care and attention their loved ones receive, there are noted concerns about communication and customer service. Some families have reported difficulties in reaching staff and receiving timely responses, which can lead to frustration during critical times. Addressing these concerns could enhance the overall experience for families and residents alike.
Summary
Sunrise of Jacksonville offers a supportive environment for seniors, with a focus on personalized care and engaging activities. While the community is praised for its attentive staff and well-maintained facilities, there are opportunities for improvement in communication and customer service. Overall, Sunrise of Jacksonville stands out as a viable option for families seeking assisted living and memory care in Jacksonville, Florida.
