Overview
Our Promise Care Homes, located in Durham, North Carolina, is a family-oriented care home that provides an intimate setting for up to six residents. The facility is designed to offer personalized care plans tailored to meet the unique needs of each resident, focusing on dignity and respect.
Services & Support
The care services at Our Promise Care Homes include assisted living and memory care. Staff members are dedicated to supporting residents in their daily activities, ensuring that each individual receives the attention and care they require. The home offers a welcoming environment, where staff frequently interact with residents and encourage participation in various activities.
Care Approach & Staff
The staff at Our Promise Care Homes are noted for their commitment to providing quality care. Residents have formed friendships with caregivers, who strive to engage them in activities and support their well-being. Reviews highlight the attentive nature of the leadership, particularly noting the efforts of the staff to ensure residents are happy and well cared for.
Living Options & Amenities
Our Promise Care Homes offers a homelike atmosphere with four single bedrooms and one double occupancy bedroom. This intimate setting is designed to foster a sense of community among residents, allowing for personalized interactions and support.
What Families Say
Feedback from families is mixed. Many express gratitude for the care their loved ones received, emphasizing the supportive staff and positive environment. One family highlighted their satisfaction with the transition from another care facility, noting significant improvements in their loved one’s happiness and care. However, some reviews raised concerns about cleanliness and the state of the back porch, mentioning cigarette butts and unpleasant odors. These contrasting experiences underline the importance of personal visits to assess the environment.
Room for Improvement
While many families have had positive experiences, some reviews indicate issues with cleanliness and staff attentiveness. Concerns about the condition of the outdoor areas and the engagement level of some staff members were noted, suggesting that there may be opportunities for improvement in these areas.
Summary
Overall, Our Promise Care Homes in Durham, North Carolina, aims to provide quality, individualized care in a small, supportive setting. While many families appreciate the attentive staff and homelike atmosphere, potential residents and their families are encouraged to visit and evaluate the environment personally to ensure it meets their expectations.
