Overview
The Terrace at Ft Wayne, located in Fort Wayne, Indiana, is a senior living community that emphasizes resident-centric care, particularly in Assisted Living and Memory Care. The facility aims to provide a welcoming environment where residents can enjoy a variety of services and individualized care tailored to their needs. The team of caregivers is dedicated to supporting residents in maintaining their independence while ensuring they receive the appropriate level of assistance.
Services & Support
The Terrace offers a range of services, including assisted living, memory care, and rehabilitation. The community focuses on providing personalized emotional care, ensuring that residents feel a sense of belonging and comfort. Occupational therapy is also available, enhancing the overall well-being of residents through targeted support.
Care Approach & Staff
The staff at The Terrace is committed to fostering a nurturing environment. While many residents appreciate the attentiveness of the caregivers, there have been reports of rudeness from some employees, particularly during interactions with families. It is important for potential residents and their families to consider the overall approach of the staff, as they play a crucial role in the resident experience.
Who They Serve
The Terrace serves seniors who require assistance with daily activities and those in need of specialized memory care. The community is designed to cater to individuals with varying levels of care needs, ensuring that each resident receives support tailored to their unique situations.
Living Options & Amenities
The community promotes a vibrant living experience with a focus on activities and social engagement. Residents have access to a variety of programming that aims to keep them active and involved. However, there have been mixed reviews regarding the building’s overall environment and the responsiveness of staff to resident needs.
What Families Say
Families have shared a mix of positive and negative experiences at The Terrace. While some residents enjoy the activities and care provided, others have raised concerns about staff interactions and the management of care. Positive notes highlight the community’s commitment to personalized memory care and the efforts to create a warm atmosphere.
Room for Improvement
There have been several mentions of rudeness from staff members, particularly in stressful situations. Families have expressed dissatisfaction with how certain interactions were handled, indicating a need for improved communication and professionalism among employees.
Summary
The Terrace at Ft Wayne offers a range of services focused on assisted living and memory care, with a commitment to personalized care and resident engagement. While many residents appreciate the activities and support provided, there are areas for improvement, particularly concerning staff interactions. Families considering The Terrace should weigh both the positive aspects of the community and the feedback regarding staff behavior to make an informed decision.
